Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Kelly

Summerville,SC

Summary

Accomplished Admin Assistant with a proven track record at Dorchester Memory Gardens, excelling in customer service and office administration. Proficient in MS Office and recordkeeping, I enhanced document mangement and streamlined processes, significantly boosting team efficiency and client satisfaction. Renowned for attention to detail and a personable approach, I lead initiatives that fostered strong relationships and improved service delivery.

Overview

3
3
years of professional experience

Work History

Cememtery Sales and Administrator

Dorchester Memory Gardens
02.2024 - Current
  • Maintained personnel records and updated internal databases to support document management.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Coordinated company events and meetings to foster teamwork and boost employee morale.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Admin Asst

McAlister Smith Funeral Home
05.2023 - 12.2023
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Admin Asst

Simplicity of Foundation Partners Group
01.2022 - 02.2023
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Education

General

Kankakee Community College
Kankakee IL

EKG Tech

Tidewater Medical
Newport News VA
06-2021

High School Diploma -

Clifton Central High School
Clifton IL
05-2007

Skills

  • Customer Service
  • Attention to Detail
  • Recordkeeping and File Management
  • Office Administration
  • Administrative Support
  • MS Office
  • Documentation And Reporting
  • Data Confidentiality
  • Personable and Approachable
  • Decision-Making
  • Team Building and Leadership
  • Office Management
  • Scheduling

Timeline

Cememtery Sales and Administrator

Dorchester Memory Gardens
02.2024 - Current

Admin Asst

McAlister Smith Funeral Home
05.2023 - 12.2023

Admin Asst

Simplicity of Foundation Partners Group
01.2022 - 02.2023

General

Kankakee Community College

EKG Tech

Tidewater Medical

High School Diploma -

Clifton Central High School

Similar Profiles

CREATE PROFILE
Megan Kelly