Dedicated Registered Nurse with extensive experience in neonatal intensive care, adept in ventilator management and fostering patient and family support. Proven track record in improving patient satisfaction and leading staff development initiatives. Demonstrates exceptional patient monitoring skills and a commitment to delivering high-quality care.
Overview
20
20
years of professional experience
Work History
Manager, Healthcare Services
Molina Healthcare
Syracuse, NY
09.2015 - Current
Directed workflow for Utilization Management clinical and non-clinical teams to ensure compliance to New York State Medicaid regulations and timeframes
Created operating processes and procedures to improve quality, consistency and overall patient care
Maternity Nurse Case Manager
Collaborated with members and providers to improve health and access to medical care
Consulted and coordinated with healthcare team members to assess, plan, implement and evaluate patient care plans
Overcame barriers that impacted access to care
Utilization Review Nurse
Complete complex medical necessity and level-of-care reviews for requested services using clinical judgment. health plan guidelines, medical policy and InterQual or MCG criteria
Exceeded productivity requirements and achieved 100% on internal audits
Contributed to weekly multidisciplinary rounds to improve patient care while ensuring cost effectiveness
Neonatal Intensive Care Unit Registered Nurse
Crouse Irving Memorial Hospital
Syracuse, NY
08.2004 - 07.2015
Managed care of critically ill, premature and transitioning newborns.
Skilled at invasive procedures such as IV starts and blood draws.
Assisted with complex procedures such as intubation, umbilical line placement, and lumbar punctures to ensure optimal patient outcomes.
Managed ventilator settings and monitored patients'' respiratory status closely to optimize oxygenation and minimize complications.
Mentored new nurses in the NICU, fostering a supportive environment for learning and professional growth.
Performed comprehensive assessments of neonatal patients, identifying subtle changes in condition that required medical intervention or modification of treatment plans.
Delegated appropriate patient assignments as Team Leader.
Supported and educated parents in crisis.
Instructed parents on newborn care
Carried out comprehensive care focused on patient needs and goals.