Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Megan Knowles

Italy,TX

Summary

Proven achiever in streamlining operations, demonstrated at Scruggs Industries, where I elevated order fulfillment efficiency. Skilled in technology systems and customer service, I excel in workload prioritization and relationship building. My approach transforms challenges into solutions, ensuring meticulous attention to detail and fostering team collaboration.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Order Fulfillment Associate

Scruggs Industries
08.2022 - 05.2024
  • Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
  • Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
  • Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
  • Streamlined order fulfillment processes by implementing efficient picking and packing techniques.

Office Manager

Roofing Restoration Services of America
01.2009 - 11.2018
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Managed accounts receivable.

Education

N/A - Criminal Justice

Junior Hill College
Hillsboro, TX

Skills

  • Time management
  • Team collaboration
  • Workload prioritization
  • Safety compliance
  • Troubleshooting techniques
  • Product Inspections
  • Record keeping
  • Equipment troubleshooting
  • Item selection
  • Work order processing
  • Workplace organization
  • Customer service
  • Attention to detail
  • Dependable and reliable
  • Order fulfillment
  • Motivated team player
  • Customer relationships
  • Decision-making
  • Excellent communication
  • Organization and categorization
  • Equipment operation
  • Relationship building

Certification

EHDI - EARLY HEARING DETECTION INTERVENTION

Timeline

Order Fulfillment Associate

Scruggs Industries
08.2022 - 05.2024

Office Manager

Roofing Restoration Services of America
01.2009 - 11.2018

N/A - Criminal Justice

Junior Hill College
Megan Knowles