Megan Kossow
Digital Marketing & Relationship Manager
Phoenix,AZ
Summary
Seasoned Marketing Coordinator knowledgeable about Digital Marketing, Event Coordination, and Community Outreach. Excellent attention to detail and remarkable critical thinking skills. Proficient in developing and overseeing projects with focus on quality and efficiency.
Overview
2
2
Certifications
6
6
years of post-secondary education
7
7
years of professional experience
Work History
Digital / Relationship Marketing Manger
RIGHTSURE
Tucson, AZ
03.2017 - 09.2021
- Curated and managed digital media for 10+ website domains, multiple blogs and social channels.
- Utilized dedicated and persistent methods to increase audience engagement by 40%.
- Implemented company-wide technology hubs & analytical dashboards that allowed a more user friendly experience for employees.
- Designed new client marketing collateral with purpose of retention and brand loyalty with success rate of over 40%.
- Implemented company referral program to donate 50% of each referral reward with success rate of 60% in first two years.
- Initiated and nurture relationships with charities and community organizations.
- Designed and created marketing collateral for sales meetings, trade shows and charity events/community sponsorships.
- Generated new business and referral clients in partnership with local realty and property management connections.
- Coordinated, scheduled, budgeted marketing trade shows and professional outings for more than 150 attendees.
Operations Support Specialist
RightSure Insurance
Tucson, AZ
03.2015 - 03.2017
- Initiated and nurtured relationships with Company Executives.
- Created and maintained well-organized electronic and hard copy files to support business processes.
- Drafted reports for management identifying process inefficiencies and made recommendations for improvement.
- Collaborated with operations team to provide excellent customer service and foster positive work environment.
- Educated customers about Insurance options and processed purchases.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
Skills
Relationship Building and Management
Volunteer Management
Digital Marketing
Content Development
Adobe Creative Suite Proficient
Self Starter
Attention to Detail
Problem Solving
Website Management
Customer Relationship Management
Blogging
Verbal & Written Communication
Eager to Learn
Certification
Property and Casualty License
Affiliations
Special Olympics Arizona Area Leadership Committee Member
The Landmark Forum
Landmark: Advanced Course
Landmark: Introduction Leadership Program
Education
Associate of Science - Communications
Maricopa Community Colleges - Paradise Valley Community College
Phoenix, AZ 08.2020 - Current
No Degree - American Sign Language (ASL)
Pima Community College
Tucson, AZ 08.2013 - 05.2015
High School Diploma -
Marana High School
Marana, AZ 08.2009 - 05.2013
Timeline
Associate of Science - Communications
Maricopa Community Colleges - Paradise Valley Community College
08.2020 - Current
Notary Public
07-2017
Digital / Relationship Marketing Manger
RIGHTSURE
03.2017 - 09.2021
Property and Casualty License
07-2016
Operations Support Specialist
RightSure Insurance
03.2015 - 03.2017
No Degree - American Sign Language (ASL)
Pima Community College
08.2013 - 05.2015
High School Diploma -
Marana High School
08.2009 - 05.2013