Megan Krajewski
Chandler
Summary
Results-driven sales and client engagement professional with dual bachelor’s degrees in Psychology and Healthcare Administration. Experienced in consultative sales, team leadership, and patient/client support. Proven success in driving revenue, training high-performing teams, and improving client outcomes in fast-paced, high-stakes environments. Passionate about leveraging customer-centric skills and healthcare knowledge to excel in clinical sales with Johnson & Johnson MedTech and Pharmaceuticals.
Overview
9
9
years of professional experience
Work History
Lead Trainer / Server
Ocotillo
Chandler
07.2024 - Current
- Trained and onboarded 15+ new employees, enhancing service consistency and team performance
- Delivered exceptional customer service while juggling multiple priorities in fast-paced environment
- Guided customer purchasing decisions through product knowledge and tailored recommendations
- Built strong customer relationships, driving repeat business and positive feedback
- Maintained composure and performance under high-pressure situations
Server
Chantico
Phoenix
06.2022 - 07.2024
- Delivered high-volume, high-quality service that increased revenue by upselling menu items, beverages, and premium offerings
- Developed in-depth product knowledge to guide customer decisions and enhance experience
- Established rapport with customers, driving repeat business and fostering positive reviews
- Collaborated with team members to ensure smooth operations and exceptional service delivery
Habilitation Therapist
Arizona Autism
Phoenix
12.2020 - 05.2023
- Delivered individualized therapy for client with autism, enhancing daily living skills and promoting independence
- Implemented structured programs, resulting in improved communication, self-care, and social interaction skills
- Applied evidence-based techniques to teach tasks, reinforce positive behaviors, and promote autonomy
- Tracked client outcomes and adjusted strategies to maximize developmental progress
- Coordinated care with families and interdisciplinary teams to ensure consistency
Sales Representative
Mountainside Fitness
Gilbert
09.2017 - 11.2020
- Exceeded monthly sales targets through relationship-based selling and follow-ups
- Developed referral programs and promotional campaigns, increasing new member acquisition by 25%
- Tracked client interactions and sales metrics to optimize territory performance and inform strategic decision-making
- Collaborated cross-functionally to enhance client experience and retention
- Consulted with clients to identify healthcare and wellness needs, providing tailored solutions that enhanced client satisfaction
Education
Bachelor of Science - Healthcare Administration
Grand Canyon University
Phoenix, AZ12-2022
Bachelor of Science - Psychology
Grand Canyon University
Phoenix, AZ12-2022
Associate of Arts -
Mesa Community College
Phoenix, AZ12-2019
Skills
- Patient and client education
- Patient and client engagement
- Consultative sales
- Healthcare compliance
- Product knowledge
- Data analysis
- Problem solving and adaptability
- Time management and multi-tasking
- Team leadership
- Customer feedback analysis
Timeline
Lead Trainer / Server
Ocotillo
07.2024 - Current
Server
Chantico
06.2022 - 07.2024
Habilitation Therapist
Arizona Autism
12.2020 - 05.2023
Sales Representative
Mountainside Fitness
09.2017 - 11.2020
Bachelor of Science - Healthcare Administration
Grand Canyon University
Bachelor of Science - Psychology
Grand Canyon University
Associate of Arts -
Mesa Community College