Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Krueger

Milwaukee,WI

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

8
8
years of professional experience

Work History

Shift Supervisor

Starbucks
06.2016 - Current
  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Helped store management meet standards of service and quality in daily operations.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.

Clinical Experience

Alverno College
09.2021 - 12.2023
  • Clinical Experience included the following locations; Children's Hospital of Wisconsin on the West 9 Floor, Aurora Sinai Medical Center on the Cardiac Medical Surgical Floor, Ascension Columbia St. Mary Hospital on the GI/GU Medical Surgical Floor, and a community health clinical with the Hales Corner Public Health Department
  • Ensured compliance with HIPAA regulations through proper handling of sensitive patient information and documentation.
  • Increased patient understanding of treatments by providing clear explanations and answering questions thoroughly.
  • Maintained a clean and safe clinical environment through sterilization of instruments, sanitation of surfaces, and adherence to infection control protocols.
  • Developed strong rapport with patients while maintaining appropriate professional boundaries.
  • Collaborated with healthcare professionals to ensure seamless coordination of care for patients.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Taught patients about medications, procedures, and care plan instructions.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.

Health Advocate

University Of Wisconsin Oshkosh
09.2018 - 05.2020
  • Promoted patient autonomy by empowering them with knowledge and resources to make informed decisions about their healthcare.
  • Enhanced patient care quality by providing educational resources on disease prevention, treatment options, and wellness strategies.
  • Facilitated and advocated for client access to services for education, health care, and counseling assistance.
  • Developed targeted wellness programs addressing specific health concerns, resulting in improved client outcomes and overall quality of life.

Education

Master of Science - Nursing

Alverno College
Milwaukee, WI
12.2023

Bachelor of Science - Nursing

Alverno College
Milwaukee, WI
12.2023

Bachelor of Science - Biology

University of Wisconsin - Oshkosh
Oshkosh, WI
12.2021

Skills

  • Schedule Management
  • Strategic Planning
  • Conflict Resolution Techniques
  • Safety Awareness
  • Continuous Improvement
  • Time Management
  • Effective Communication
  • Delegation Skills

Timeline

Clinical Experience

Alverno College
09.2021 - 12.2023

Health Advocate

University Of Wisconsin Oshkosh
09.2018 - 05.2020

Shift Supervisor

Starbucks
06.2016 - Current

Master of Science - Nursing

Alverno College

Bachelor of Science - Nursing

Alverno College

Bachelor of Science - Biology

University of Wisconsin - Oshkosh
Megan Krueger