Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Lass

Belvidere,IL

Summary

Visual Merchandiser with a proven track record of enhancing customer satisfaction and driving sales growth. Expertise in product organization and presentation, ensuring compliance with department standards. Committed to maintaining an appealing merchandise display to optimize revenue. Demonstrates strong work ethic, adaptability, and ability to learn new skills rapidly.

Overview

5
5
years of professional experience

Work History

Visual Merchandiser Key

H&M
Schaumburg
08.2023 - Current
  • Organize and plan the workload according to store activation plan and adapt based on business needs in collaboration with store management team
  • Create efficient and effective actions to increase customer satisfaction to reach sales targets, store goals, budget, and follow-up actions in collaboration with store management team
  • Coach and develop the store team's visual and commercial skills to secure high quality of product and commercial presentation according to guidelines
  • Organize, provide, and carry out the visual and commercial upskilling for myself and colleagues
  • Execute the visual and commercial curation and styling for the store based on commercial calendar
  • Keep sales floor and back of house clean, organized, and safe according to local guidelines
  • Holds additional operational responsibilities such as opening and closing the store, managing the cash register, and ensuring the store's security protocols are followed
  • Acts as a leader on duty when managers are not present, taking responsibility for the sales floor, resolving customer issues, and directing team members
  • Balances visual merchandising with operational duties and customer service
  • Acts as a bridge between the team and management during non-visual tasks

Visual Caption

Altar'd State
Schaumburg
06.2023 - 08.2023
  • Work with Visual lead
  • Help with shipment
  • Garment care
  • Window displays
  • Floor sets

Sales Advisor

H&M
Schaumburg
08.2021 - 08.2023
  • Collaborated with visual merchandising team to help with displays, store layouts
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Adhered to company initiatives and achieved established goals.
  • Assisted in gathering and moving materials and equipment for assigned displays. Arranged items in favorable positions and areas of the store to attract customers and optimize sales.
  • Built product displays and placed appropriate signage for merchandise.
  • Displayed appropriate signage for products and sales promotions.
  • Cleaned and organized display cases, shelves and aisles.
  • Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
  • Changed or rotated window displays, interior display areas or signage to reflect changes in inventory or promotion.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Visual Merchandising Intern

Buckle
Rockford
04.2021 - 08.2021
  • Create store displays
  • Help complete store tasks in a timely manner
  • Collaborated with staff to plan store layouts
  • Help with freight shipment

Sales Associate

Loft
Rockford
11.2020 - 04.2021
  • Processed customer transactions using point-of-sale systems efficiently.
  • Engaged customers by providing product knowledge and style advice.
  • Assisted in inventory management and restocked merchandise on the sales floor.
  • Maintained visual standards by organizing displays and ensuring cleanliness.
  • Collaborated with team members to create a positive shopping experience.
  • Greeted customers and provided exceptional customer service.

Education

Fashion Merchandising -

Illinois State University
Normal
08.2021

Some College (No Degree) -

Rock Valley College
Rockford

Skills

  • Cash handling and accuracy
  • Leadership skills
  • Stock management
  • Customer service and support
  • Visual merchandising
  • Time management
  • Pricing and signage updates
  • Team collaboration
  • Design visualization
  • Store maintenance
  • Visual displays and product expertise
  • Coaching and mentoring

Timeline

Visual Merchandiser Key

H&M
08.2023 - Current

Visual Caption

Altar'd State
06.2023 - 08.2023

Sales Advisor

H&M
08.2021 - 08.2023

Visual Merchandising Intern

Buckle
04.2021 - 08.2021

Sales Associate

Loft
11.2020 - 04.2021

Fashion Merchandising -

Illinois State University

Some College (No Degree) -

Rock Valley College

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