As a recent graduate from Beauty Health Institute, I am excited to start my career in the beauty and health industry. During my time at BHI, I gained practical experience through hands-on training. I am passionate about helping individuals look and feel their best, and I am dedicated to staying up-to-date with the latest industry trends and techniques. I work closely with clients to understand their beauty goals and provide personalized recommendations.
Overview
21
21
years of professional experience
Work History
Ophthalmic Medical Technician/Ophthalmic Scribe
Florida Eye Specialists & Cataract Institute
12.2017 - Current
Measured intraocular pressure using Goldman and Tonopen tonometry process.
Applied eye medications and drops to dilate pupils in preparation for examinations.
Triaged phone calls from patients and outside contacts and handled in order of importance.
Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
Instilled anesthetic drops and assisted in laser treatments and minor procedures.
Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
Worked well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day.
Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
Inside Sales Representative
United Rentals
12.2022 - 10.2023
Answered customers' questions regarding products, prices, and availability.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Managed friendly and professional customer interactions.
Set up new accounts, established customer credit and set up payment methods.
Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Expanded market reach by researching potential clients and initiating contact via phone or email to generate interest in company offerings.
Healthcare Executive Recruiter/Research Associate
MedBest
08.2016 - 12.2017
Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
Monitored hiring market and potential executive candidates.
Followed up with selected job candidates about decisions.
Reviewed resumes and applications to screen candidates to fill job positions.
Streamlined executive background check processes.
Evaluated strengths and weaknesses of candidates through effective screening processes.
Optometric Technician
Ruskin Eye Clinic
06.2003 - 08.2016
Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
Instructed patients on contact lens insertion and removal and lens care guidelines.
Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
Acquainted patients with procedures and explained purpose of testing to establish consent.
Assisted with dilating patients or using eye medications when directed by optometrist.
Educated patients about procedures, answered questions and provided comforting words to control anxiety and enhance procedure results.
Gathered, charted and analyzed patient history data and discussed key points with clinicians.
Ophthalmic Technician/Scribe at Florida Eye Specialists and Cataract InstituteOphthalmic Technician/Scribe at Florida Eye Specialists and Cataract Institute