Megan Lawson

• Organized and managed the entire logistics process for multiple projects.
• Developed and implemented new procedures to optimize operations and improve efficiency.
• Coordinated with internal departments to ensure timely delivery of goods.

• Compiled and reviewed customs entry documentation to ensure accuracy and compliance with relevant laws.
• Processed all necessary paperwork for import and export of goods, including bills of lading, invoices, and certificates of origin.
• Determined appropriate tariff codes for imported items based on Harmonized Tariff Schedule.
• Assisted customers in resolving issues related to the clearance process.
• Verified that shipments met applicable requirements for release from customs control.
• Maintained up-to-date knowledge of international trade regulations and procedures.
• Negotiated freight rates with carriers while ensuring compliance with international shipping standards.
• Prepared detailed reports on incoming and outgoing shipments; maintained accurate records of all transactions in company database system.

• Reviewed fleet documents and records to ensure accuracy of information.
• Ensured compliance with applicable laws, regulations and company policies for the fleet operations.
• Coordinated maintenance schedules for vehicles in the fleet.
• Monitored fuel consumption of vehicles in the fleet and identified areas for improvement.
• Created reports on key performance indicators related to fleet operations.
• Prepared invoices, bills, purchase orders and other financial documents pertaining to fleets operations.

• Managed key customer accounts while providing excellent customer service

• Coordinated all customer pick ups and deliveries with dispatch

• Prepared competitive quotes and cost estimates

• Tracking & tracing to include obtaining POD’s and resolving all OS & D issues in a timely manner

• Assist drivers with tractor and trailer mechanical breakdowns and maintenance related issues by quickly responding to calls and messages to identify their need for service
• Dispatch road service to broke down drivers in a timely manner
• Communicate with vendors to determine the most effective course for repair to minimize downtime and cost
• Assure the safety of the driver, vehicle and freight while optimizing equipment utilization
• Attain labor and part estimates while negotiating pricing details.

• Managed high profile accounts such as NASA and Sprint
• Coordinated and expedited the movement of all inbound and outbound shipments
• Dispatched agents to clients and airlines in a timely manner
• Provided competitive rate quotes and quality customer service
• Assisted clients and agents with problem and issue resolutions including freight claims.

• Managed key accounts such as Sony, Mattel and Target
• Oversaw and assisted in rating, routing and facilitating the movement of shipments
• Directed agents and vendors in recovering and dropping off freight
• Assisted customers and agents with issue resolutions including OS&D
• Processed all outbound Hazmat/Dangerous Goods shipments to meet IATA regulations
• Scheduled and coordinated pickups and deliveries while providing excellent customer service
• Provided training, work direction and leadership to other agents while monitoring daily workflow and duties.