Megan Lesmeister
Houston,TX
Summary
Experienced Warranty Administrator with over 11 years of experience and a demonstrated history of working in the automotive industry. I specialize in Honda, Acura, Volkswagen, and Audi. I currently process claims for Audi and Acura.
Overview
11
11
years of professional experience
Work History
Warranty Administrator
Group 1 Automotive
04.2016 - Current
- Process 1200+ ROs a month for Audi and Acura.
- 11+ years of experience with Honda and Acura, 5+ years experience with Audi and VW.
- Book for Audi/VW/Porsche when needed.
- Regular communication between management and corporate to ensure quick payment of claims.
- Analyze trends to maximize submission of claims from repair order invoices.
- Manage warranty receivables account.
- Operate with a high degree of knowledge of the policies and procedures of Audi of America and American Honda.
- Previously led and motivated a team of 13 individuals handling the claims of over 20 dealerships, as well as regular warranty administration duties.
Warranty Administrator
John Eagle Honda
04.2014 - 04.2016
- Submitted warranty and extended warranty claims for Honda and was the main point of contact between dealership and corporate warranty office.
- Regularly processed 1200+ invoices a month.
- Main point of contact between dealership and corporate warranty office.
Education
Associate of Arts - History
Texas Tech University
Lubbock, TX05-2013
Skills
- Claims processing
- Warranty management
- Warranty analysis
- Records maintenance
- Written communication
- Data entry
Timeline
Warranty Administrator
Group 1 Automotive
04.2016 - Current
Warranty Administrator
John Eagle Honda
04.2014 - 04.2016
Associate of Arts - History
Texas Tech University
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