Megan Livengood
Navassa,NC
Summary
Dynamic Bar Manager with a proven track record at Texas Roadhouse, enhancing customer service through effective staff training and issue resolution. Expert in inventory management and ServSafe compliance, with a knack for fostering guest interactions. Demonstrates an outgoing personality and a focus on achieving cost-effective operations without compromising quality. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
16
16
years of professional experience
Work History
Bar Manager/Server
Texas Roadhouse
08.2017 - 09.2024
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Improved customer service rankings by resolving issues quickly and accurately.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
Bartender
Childress Vineyards
01.2012 - 07.2017
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Obtained cash bank and stocked service bar to prepare for operation.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Cashier
American Eagle Outfitters, Inc
07.2008 - 12.2011
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
West Davidson High School
Lexington, NC06-2008
Skills
- Bar Management
- Event Coordination
- Inventory Management
- ServSafe compliance
- Staff Scheduling
- Bar promotional planning
- Guest Interaction
- Outgoing Personality
Timeline
Bar Manager/Server
Texas Roadhouse
08.2017 - 09.2024
Bartender
Childress Vineyards
01.2012 - 07.2017
Cashier
American Eagle Outfitters, Inc
07.2008 - 12.2011
High School Diploma -
West Davidson High School
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