Summary
Overview
Work History
Education
Skills
Timeline
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Megan Mareno

Baton Rouge,LA

Summary

Detail-oriented team player with strong organizational and interpersonal skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Hostess

The Little Village - Downtown
05.2022 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Resident Assistant

Southeastern Louisiana University
08.2021 - 05.2023
  • Responded to room transfers, incident reports, and maintenance requests.
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Assisted residents in preparing for activity and social programs.
  • Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
  • Developed and implemented programs, study groups and mentoring to promote student success.
  • Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships.
  • Assisted in recruitment and selection of student leaders.
  • Solved grievances and complaints by collaborating with residents.
  • Provided swift and knowledgeable emergency support in line with campus crisis protocols.
  • Mentored and coached students to foster positive relationships and encourage successful academic achievement.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Promoted culture of respect and understanding among students.
  • Helped develop and implement programs to foster community growth and development.
  • Coordinated activities and events to create safe, positive and inclusive environment.

Education

Bachelor of Science - Biology

Southeastern Louisiana University
Hammond, LA
05.2023

Skills

  • Time Management
  • Professional Speaking
  • Public Speaking
  • Delegate Responsibilities
  • Maintain Interpersonal Relationships
  • Crisis Management
  • Mediate Conflicts
  • Health Issue Identification

Timeline

Hostess

The Little Village - Downtown
05.2022 - Current

Resident Assistant

Southeastern Louisiana University
08.2021 - 05.2023

Bachelor of Science - Biology

Southeastern Louisiana University

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Megan Mareno