Megan Martinez
San Antonio,Texas
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista
Target
San Antonio, TX
11.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Team Lead
Chic-Fil-A
San Antonio, Texas
10.2022 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
BARISTA
Cafe Karma
03.2022 - 10.2022
- Prepared and served a range of quality espresso drinks, pastries, and specialty sandwiches
- Maintained a tidy café environment by regularly cleaning equipment, espresso machines, tables, and condiment bar
- Offered customers information about drink ingredients and provided menu recommendations based on customer feedback.
SENIOR MANAGER
SPI Umbrellas
04.2018 - 10.2022
- Handled bi-weekly payroll for multiple employees with verification of timekeeping records and accurate processing
- Managed scheduling for staff, monitoring resources allocated to provide optimal coverage and service
- Pleasantly welcomed visitors, answered phone calls, and maintained the reception desk.
HOSTESS
Liam's Steakhouse
03.2022 - 08.2022
- Managed seating chart and monitored restaurant activity to determine seating and dining flow including reservations
- Responded to guest inquiries and requests in a timely, friendly, and efficient manner.
TEAM MEMBER
Chik-fil-A
09.2020 - 04.2021
- Delivered a high level of quality service to each patron, resulting in consistent, positive feedback from guests
- Directed front of house to deliver positive guest experiences through friendly service and attention to guest needs.
Education
No Degree - Massage Therapy
Hands On Approach
Corpus Christi, TX04.2021
High School Diploma -
IDEA PUBLIC SCHOOL
San Benito, Texas01.2018
Skills
- Bookkeeping
- Clerical Support
- Data Entry
Certification
- Food Handler Training Course, 360 Training, 03/01/25
- Seller Training Certification, Texas Alcohol Beverage Commission, 03/01/24
Languages
Spanish
Limited Working
Timeline
Barista
Target
11.2022 - Current
Team Lead
Chic-Fil-A
10.2022 - Current
BARISTA
Cafe Karma
03.2022 - 10.2022
HOSTESS
Liam's Steakhouse
03.2022 - 08.2022
TEAM MEMBER
Chik-fil-A
09.2020 - 04.2021
SENIOR MANAGER
SPI Umbrellas
04.2018 - 10.2022
No Degree - Massage Therapy
Hands On Approach
High School Diploma -
IDEA PUBLIC SCHOOL