Samara Truesdale
Richmond,VA
Summary
Results-oriented Scheduler adept at leading organizations through process implementation, turnaround and growth. Proven success in optimizing processes, productivity and efficiency. Expert in team leadership, communication and data analysis with problem-solving skills. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Mechanicsville, VA
07.2023 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Placed orders with suppliers for delivery of products required for daily operations.
Associate
Bath & Body Works
Richmond, Virginia
10.2022 - 09.2023
- Ticketed, arranged and displayed merchandise to promote sales.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Prepared merchandise for purchase or rental.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Sales Representative
TriNet
09.2021 - 01.2022
- Developed and maintained relationships with key clients to ensure repeat business.
- Managed inventory levels by ordering sufficient stock for each account.
- Created, updated, and tracked project plans to ensure all tasks were completed on time.
- Utilized scheduling software to manage resources and track progress of projects.
Associate
Kohl's
Mechanicsville, VA
10.2020 - 09.2021
- Collaborated with other departments to ensure successful product launches.
- Handled incoming calls from customers regarding orders or other inquiries.
- Provided customer service support for inquiries, complaints, and returns.
- Built relationships with customers by providing friendly customer service.
- Processed payments using point-of-sale systems.
- Performed cash register functions accurately and efficiently.
- Assisted customers with selecting items and answering questions about products.
Education
High School Diploma -
Henrico High School
Richmond, VA06-2020
Skills
- POS Systems
- Product Upselling
- Product displays
- Excellent math skills
- Solid problem solver
- Exceptional customer service
- Calendar Management
- Meeting Scheduling
- Deadline-oriented
- Bookkeeping
Timeline
Barista
Starbucks
07.2023 - Current
Associate
Bath & Body Works
10.2022 - 09.2023
Sales Representative
TriNet
09.2021 - 01.2022
Associate
Kohl's
10.2020 - 09.2021
High School Diploma -
Henrico High School
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