Mikaela Accardi
Manistee
Summary
Reliable Barista with strong background in high-volume coffee shops, consistently delivering exceptional customer service and crafting specialty beverages. Developed unique drink recipes and maintained cleanliness in compliance with health regulations, contributing to positive customer experiences and repeat business. Demonstrated strong communication skills and ability to manage team workflow effectively while fostering a welcoming environment.
Overview
8
8
years of professional experience
Work History
Barista
Starbucks
Manistee
09.2025 - Current
- Prepared and served high-quality beverages to customers daily.
- Engaged with customers to foster a welcoming atmosphere and enhance their experience.
- Operated espresso machines and other brewing equipment efficiently.
- Trained new baristas on beverage preparation techniques.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Described menu items to customers and suggested products based on stated preferences.
- Ensured compliance with health and safety standards regularly.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed cash register transactions accurately and promptly.
- Assisted in inventory management and restocked supplies to ensure seamless operations during peak hours.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Created promotional displays for new beverage offerings, successfully attracting customer interest and boosting sales. for advertising special events or promotions at the cafe.
- Demonstrated techniques on using multiple beverage machines with new team members.
Store Clerk
Nuvu
Manistee
11.2024 - 07.2025
- Operated cash register, processing customer transactions to ensure smooth checkout experiences.
- Processed customer payments accurately and efficiently.
- Assisted customers with product inquiries and store navigation.
- Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
- Resolved customer concerns regarding pricing, damaged products, and special orders to enhance satisfaction.
- Stocked shelves with incoming shipments of products from vendors or suppliers.
- Organized store shelves according to product type and size.
- Checked expiration dates on food items regularly to ensure quality control standards were met.
- Verified that all pricing was accurate before putting items out for sale.
- Performed opening, closing duties including counting money in registers at start, end of shift, reconciling discrepancies between computer-generated reports and actual count totals.
- Stored items in an orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Inventoried merchandise on a regular basis to ensure accuracy of stock levels.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Engaged with numerous customers daily, addressing inquiries and providing tailored assistance.
- Located items for customers and helped complete purchases by processing payments with system.
line cook
Taco ‘Bout it
Manistee
09.2022 - 12.2022
- Developed expertise in menu item preparations and quality standards.
- Ensured food was stored in suitable containers at correct temperatures to maintain quality.
- Maintained extensive knowledge of menu items, ingredients and preparations.
- Modified cooking techniques to align with menu changes.
- Assisted in inventory management and restocked kitchen supplies.
- Work with sous chef to maintain and adjust par levels.
- Adhered to food safety guidelines, preventing contamination and ensuring customer safety.
- Make sure food is stored in appropriate containers and proper temperatures.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
Babysitter
Personal
09.2022 - 12.2022
- Cared for three kids younger than the age 10.
- Ensured children were clean and ready for bed before parents' arrival.
- Organized and cleaned house to create a tidy environment for the family.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Assisted with meal preparation and serving snacks.
- Organized walks and playdates for children, ensuring safe and enjoyable experiences.
- Cleaned and organized house to reduce parents' cleanup time.
Store Associate
Ruby Creek Store
Branch Township
07.2018 - 08.2020
- Monitored stock levels and merchandising to ensure product availability.
- Organized and restocked merchandise on shelves to enhance shopping experience.
- Prep food and stock produce goods and more.
- Maintain awareness of stock and merchandising.
- Organize merchandise on shelves and restock them when they become empty.
- Cleaned the store to maintain a tidy and inviting environment for customers.
- Unloaded and moved merchandise to maintain aisles and set up product displays.
- Clean the store.
- Unloaded and arranged merchandise to optimize aisle space and create appealing product displays.
Education
Diploma -
Michigan Online School
Gobles, MISkills
- Espresso preparation
- Coffee brewing
- Drink customization
- Food preparation
- Safe food handling
- Payment processing
- Cash handling procedures
- POS system operation
- POS systems
- Inventory management
- Customer service
- Customer Relationships
- Sales promotion techniques
- Up-selling
- Table maintenance
- Multitasking
- Time management
- Team collaboration
- Organizational skills
- Attention to Detail
- Effective communication
- Conflict Resolution
- Problem solving
- Problem-solving
- Decision-making
- Training skills
- Multitasking skills
- Retail operations
- Coffee brewing
- POS systems
- Inventory management
Timeline
Barista
Starbucks
09.2025 - Current
Store Clerk
Nuvu
11.2024 - 07.2025
line cook
Taco ‘Bout it
09.2022 - 12.2022
Babysitter
Personal
09.2022 - 12.2022
Store Associate
Ruby Creek Store
07.2018 - 08.2020
Diploma -
Michigan Online School