Megan Martinez
Seaside,CA
Summary
Demonstrated knowledge of customer relations, employee training and restaurant operations. Successful at handling simultaneous tasks in high-volume environments to satisfy customers and assist team members. Familiar with a wide range of beverage options and off-menu preparations. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
East Village Cafe
Monterey , CA
2023.11 - Current
- Greeted customers and provided friendly customer service.
- Balanced cash drawers at the end of each shift.
- Prepared hot and cold coffee drinks according to customer specifications.
- Completed opening and closing duties such as cleaning the store before leaving each day.
Barista Trainer
STARBUCKS COFFEE COMPANY
Stockton , CA
2021.09 - 2023.11
- Provided individualized instruction to match personal strengths, background and learning style of each employee.
- Worked with new employees on procedures and policies, interacting with customers, cleaning areas and making orders.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Supported highest standards of conduct and service to support company reputation.
Senior Class Vice President
High School
Stockton , CA
2021.08 - 2022.05
- Delegated tasks for committee members to complete.
- Volunteered and served at school and council events.
- Created and organized campaign materials, spoke publicly and engaged students to earn votes.
Yearbook Editor-in-Chief
High School
Stockton , CA
2021.08 - 2022.05
- Organized yearbook layout, gathered photos and wrote content for pages with InDesign.
- Wrote stories, articles or newsletters for publication.
- Coordinated and developed theme and design concepts for annual yearbook.
- Conducted student interviews and assisted in photo shoot coordination and organization.
Education
Associate of Science - Psychology
California State Monterey
Seaside, CA05.2026
High School Diploma -
Pacific Law Academy
Stockton, CA05.2022
Skills
- Leadership Experience
- Coffee Expertise
- Speedy and Efficient
- Opening and Closing Duties
- Cash Handling
- Team Player
- Exceptional Customer Service
Languages
English
Native/ Bilingual
Spanish
Limited
Certification
- Food Handler License - 2024
Timeline
Barista
East Village Cafe
2023.11 - Current
Barista Trainer
STARBUCKS COFFEE COMPANY
2021.09 - 2023.11
Senior Class Vice President
High School
2021.08 - 2022.05
Yearbook Editor-in-Chief
High School
2021.08 - 2022.05
Associate of Science - Psychology
California State Monterey
High School Diploma -
Pacific Law Academy
- Food Handler License - 2024
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