Megan McAndrew
Murrells Inlet,SC
Summary
Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Head Hostess
Original Valentinos
Surfside Beach, SC
06.2023 - Current
- Greeted guests upon arrival and escorted them to their tables.
- Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
- Trained new staff on proper hosting procedures and policies.
- Monitored guests' needs throughout their stay and responded quickly to any issues or concerns that arose.
Hostess Manager
Crab Daddys Seafood Calabash
Murrells Inlet, SC
06.2019 - 04.2023
- Developed and implemented policies, procedures, and standards for the hostess team to ensure efficient restaurant operations.
- Trained new hostesses in customer service and job duties.
- Created daily schedules for the hostess staff to ensure appropriate staffing levels during peak times.
- Monitored seating arrangements to maximize table utilization and minimize wait time.
Education
Associate of Arts - Medical Insurance Coding
Horry Georgetown Technical College
Conway, SCSkills
- Greeting and seating
- Reservation setting
- Menu presentation
- Dining customer service
- Effective customer upselling
- Service prioritization
Affiliations
- 2023 Regional Basketball Champion
- 2023 Section 1 Flag Football Champion
Accomplishments
- Captain of Criminal Justice Class
- Lead event Coordinator for Boces Criminal Justice program
Certification
- CPR
- First Aide
- NY Guard Card
References
References available upon request.
Timeline
Head Hostess
Original Valentinos
06.2023 - Current
Hostess Manager
Crab Daddys Seafood Calabash
06.2019 - 04.2023
Associate of Arts - Medical Insurance Coding
Horry Georgetown Technical College
Similar Profiles
Oztin TestaOztin Testa
Team Member at Valentinos PizzaTeam Member at Valentinos Pizza
Nico BarreraNico Barrera
Pizza Cook at Valentinos PizzaPizza Cook at Valentinos Pizza
Jean CamayaJean Camaya
Intern at VALENTINOS HOTELIntern at VALENTINOS HOTEL