Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan McClain

Williamsport,PA

Summary

Child welfare professional with 9+ years of progressive experience in child protective services, child abuse and neglect investigations, behavioral health, risk and safety assessment, and staff supervision. Currently serving as an Assessment Supervisor, overseeing a team of four employees managing high volume caseloads and providing real-time consultation and decision- making on complex child welfare cases. Experienced in casework oversight, quality assurance, regulatory timelines, documentation review, employee coaching, crisis response, and multidisciplinary collaboration. Proven ability to make sound time-sensitive decisions regarding child safety while maintaining compliance with agency policies and applicable child welfare requirements. Bachelor’s degree in Criminal Justice with a minor in Psychology.

Overview

9
9
years of professional experience

Work History

Assessment Supervisor

Lycoming-Clinton Joinder Board
Williamsport , PA
01.2024 - Current
  • Supervise four child welfare professionals managing high volume caseloads, providing ongoing guidance, case consultation, and administrative oversight
  • Manage and monitor employee caseloads to ensure appropriate prioritization, timely completion, and compliance with required investigative timelines.
  • Provide consultation and decision making to staff in the field regarding child safety, risk factors, investigative direction, and appropriate next steps.
  • Reviewed case documentation for accuracy and completeness, ensuring timely entry of case notes and investigative information to support case integrity.

Intake Caseworker

Lycoming-Clinton Joinder Board
Williamsport , PA
09.2021 - 01.2024
  • Conducted comprehensive investigations of allegations of child abuse and neglect, assessing child safety, family functioning, and risk factors.
  • Interviewed children, parents, caregivers, and collateral contacts to gather and evaluate information relevant to investigations.
  • Assessed immediate and ongoing safety concerns and made critical decisions regarding appropriate interventions and protective actions.

School Based Behavioral Health Worker

Friendship House
Scranton , PA
03.2020 - 09.2021
  • Implemented crisis interventions for adolescents, ensuring timely and appropriate treatment was established.
  • Coordinated case management services for children, liaising with multiple agencies to facilitate comprehensive treatment.
  • Provided support services to individuals in school, community, and home settings to enhance overall well-being.

CPS Investigator

Moore County Department of Social Services
Carthage , NC
03.2018 - 03.2020
  • Conducted complex child welfare investigations involving allegations of abuse and neglect.
  • Managed multiple high-priority cases simultaneously while ensuring compliance with statutory requirements, agency policies, and strict investigative timelines.
  • Collaborated with multidisciplinary professionals and community partners

CPS Investigator

Pulaski County Department of Social Services
Pulaski , VA
05.2017 - 02.2018
  • Conducted thorough investigations of child abuse and neglect allegations, ensuring child safety and welfare.
  • Utilized critical thinking, risk assessment, and information analysis to assess child safety effectively.
  • Prepared detailed documentation and reports, presenting investigative findings and recommendations in court to support case outcomes.

Education

Bachelor of Science - Criminal Justice

Radford University
Radford, VA
05-2017

Skills

  • Case coordination
  • Regulatory compliance
  • quality assurance
  • Project coordination
  • Risk assessment
  • Decision making
  • Problem solving

Timeline

Assessment Supervisor

Lycoming-Clinton Joinder Board
01.2024 - Current

Intake Caseworker

Lycoming-Clinton Joinder Board
09.2021 - 01.2024

School Based Behavioral Health Worker

Friendship House
03.2020 - 09.2021

CPS Investigator

Moore County Department of Social Services
03.2018 - 03.2020

CPS Investigator

Pulaski County Department of Social Services
05.2017 - 02.2018

Bachelor of Science - Criminal Justice

Radford University
Megan McClain