Megan McDaniel
Hendersonville,TN
Summary
Dynamic Regional Manager with a proven track record excelling in service excellence and strategic planning. Achieved top-tier performance across all KPIs while driving sales growth initiatives and fostering team development. Leveraged data analytics to enhance operational standards, resulting in significant EBITA improvements across multiple locations.
Knowledgeable Regional Manager with proven track record in overseeing multiple regions and coordinating cross-functional teams to achieve strategic goals. Demonstrated expertise in team leadership and strategic planning.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Regional Manager
David's Bridal
07.2019 - 06.2022
- Increased customer satisfaction to the #1 market during my tenure.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals. Piloted successful initiatives including Virtual Stylist, Bridal Concierge and Scheduling Optimization.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication through consistent productivity based conversations.
- Drove high productivity results ranking in the top tier for performance in all ten KPI measurement categories.
- Leveraged data and analytics with my DM team to make informed decisions and drive positive EBITA results in all markets.
- Established and oversaw the selling and operational standards for 5 Districts and 72 locations with $216 million in volume ranking second within the organization.
District Manager
David's Bridal
07.2015 - 07.2019
- Supervised 15 locations with revenue of $23 million and achieving sales plan every year in role.
- Evaluated store performance regularly using Power BI tools to identify areas of improvement and implement targeted action plans for continuous growth in KPI categories. Winning 14 awards during my tenure.
- Achieved #1 ranking in customer service 2015-2018 by implementing consistent service quality standards and rewarding individual experiences.
- Skilled in establishing recruiting networks to source and hire top talent. Participated with corporate partners in creating recruiting and interviewing guidelines.
- Successfully developed and promoted a strong performance based team resulting in five bench promotions to Store Manager.
- Piloted the Team Bonus and Appointment Scheduling Programs and was the corporate liaison for the field rollouts.
- Consistent top performer in P&L results with positive EBITA results and low shrink percentages.
- Balanced both retail sales and events with alterations productivity. Outreach within each market with fashion shows and Bridal Fairs.
District Manager
Coach
08.2010 - 07.2015
- Supervised 13 locations in the Mid-South market driving $17million in sales.
- Achieved comp sales growth every year with positive KPI performance.
- Successfully promoted Store Management bench to next through succession planning and effective development plans.
- Consistent top ranked district in Customer Service scores.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for 5 locations.
- Ensured compliance with company policies and procedures by conducting regular audits of operational practices at each location within the district. Achieved less than 1% shrink over 5 years.
District Manager
Ann Taylor
02.2004 - 08.2010
- Supervise d 15 locations encompassing a 6 state market generating $28 million in annual volume.
- Received the Chairman's Award 2007-2009 for overall performance achievement.
- Focused on talent development promoting a consistent bench to Store Managers and one SM to a District Manager role.
- Chosen to lead the Operations Task Force, Ann Taylor Credit team and the Payroll/Scheduling planning team.
- Oversaw the restructuring/consolidation of the Southern Region 2008.
District Manager
Victoria's Secret
03.1994 - 02.2004
- Lead the Mid-South market of 11 stores generating $26 million in volume.
- Promoted from Store Manager to DMIT overseeing 4 metro markets in my 2 year tenure.
- Chosen for the role of Content Coach 2001-2003 training 5 markets in Limited Brands Initiatives (IBD).
- Recognized 7 years in the Circle of Sales Excellence program as a Store Manager and District Manager.
- Member of corporate Must Win program driving sales excellence in top volume malls.
Education
Bachelor of Arts - General Business/Fashion Merchandising
Davenport University
Grand Rapids, MISkills
- Service excellence
- Sales growth
- Strategic planning
- Team development
Certification
- PHR certification 2024
Timeline
Regional Manager
David's Bridal
07.2019 - 06.2022
District Manager
David's Bridal
07.2015 - 07.2019
District Manager
Coach
08.2010 - 07.2015
District Manager
Ann Taylor
02.2004 - 08.2010
District Manager
Victoria's Secret
03.1994 - 02.2004
Bachelor of Arts - General Business/Fashion Merchandising
Davenport University
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