Megan McDonald
Fort Wayne,IN
Summary
I have a positive attitude and enjoy being around people. I'm a hard worker and always eager to learn new things. I take pride in my work. I love being with my family and friends.
Overview
22
22
years of professional experience
Work History
Medical Assistant
Parkview Regional Medical Center
10.2021 - Current
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Collected and documented patient medical information such as blood pressure and weight.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Taught patients about medications, procedures, and care plan instructions.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
School Bus Driver
Fort Wayne Community Schools
02.2015 - 01.2021
- Obeyed federal, Indiana and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Identified and reported mechanical problems and safety hazards.
- Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
- Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
Server
Logan's Roadhouse
05.2002 - 03.2020
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Cultivated warm relationships with regular customers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
Associate of Science - Medical Assisting
Ivy Tech Community College of Indiana
Fort Wayne, IN06.2021
Associate of Arts - Cosmetology
Masters of Cosmetology College
Fort Wayne, IN01.2018
Skills
- Clear Communication
- EMR / EHR
- Compassionate caregiver
- Certified Medical Assistant (CMA)
- CPR
Timeline
Medical Assistant
Parkview Regional Medical Center
10.2021 - Current
School Bus Driver
Fort Wayne Community Schools
02.2015 - 01.2021
Server
Logan's Roadhouse
05.2002 - 03.2020
Associate of Science - Medical Assisting
Ivy Tech Community College of Indiana
Associate of Arts - Cosmetology
Masters of Cosmetology College