Megan McKenna
Biddeford,ME
Summary
Dedicated professional with strong skills in patient care, childcare coordination, and customer service. Proven ability to enhance patient satisfaction and support collaborative environments.
Overview
10
10
years of professional experience
Work History
NUA
Maine Medical Center
Portland, Maine
06.2009 - 10.2017
- Enhanced patient and visitor satisfaction by resolving issues with friendly, knowledgeable service.
- Quickly recognized patient, staff and visitor needs and responded with efficiency.
- Consistently exceeded expectations on yearly performance reviews through dedication and hard work.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Organized tasks to meet goals efficiently.
- Completed daily duties accurately and on schedule.
- Systematically organized paper and EPIC charts to ensure easy access and maintain accuracy.
- Maintained a clean and organized workspace.
Nanny
Maureen Weaver
Kennebunk, Maine
11.2007 - 06.2009
- Provided attentive childcare in a nurturing and safe environment.
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Coordinated daily schedules for meals, playtime, and educational activities to promote structured learning and development.
- Maintained open communication with parents to provide updates on children's progress and address any concerns.
- Prepared nutritious meals catering to children's dietary needs and preferences.
- Ensured a clean and organized play area for safe exploration and creativity.
- Took children on outings such as parks, library visits, sports events or educational trips.
- Managed household tasks, including light housekeeping and grocery shopping, to create a clean and organized environment for children.
- Assisted with bedtime routines such as bathing, changing clothes or reading stories.
Child care coordinator
YMCA
Biddeford, Maine
01.2008 - 12.2008
- Coordinated daily activities, fostering engagement and development for children and staff.
- Facilitated communication between parents and staff to address children's individual needs effectively.
- Maintained adequate supplies for childcare room, ensuring seamless daily operations.
Education
CNA Certification - CNA
Biddeford Adult Education
Biddeford, ME01-2009
High School Diploma -
Biddeford High School
Biddeford, ME06-2007
Skills
- EPIC charting
- patient care
- child development
- childcare coordination
- records management
- customer service
Timeline
NUA
Maine Medical Center
06.2009 - 10.2017
Child care coordinator
YMCA
01.2008 - 12.2008
Nanny
Maureen Weaver
11.2007 - 06.2009
CNA Certification - CNA
Biddeford Adult Education
High School Diploma -
Biddeford High School