Summary
Overview
Work History
Skills
education
LANGUAGES
AVAILABILITY
Awards
Certification
Interests
Timeline
Generic

Megan McKigney

Chesapeake,NV

Summary

Developed exceptional customer service and multitasking skills in fast-paced hospitality setting, seeking to remain or transition into new field. Demonstrates effective communication and problem-solving abilities. Committed to enhancing self /team performance and delivering excellent service in any role.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Restauant Host

Tulu
04.2024 - 08.2024
  • Customer Service role - highly organized role; skills include POS, time management, and multi-tasking
  • Took reservations and to-go orders by phone/walk in informing of accurate wait times keeping in mind scheduling demands, and kitchen output in time to avoid overbooking.
  • Answered customer questions about hours, seating, and recommended menu information.
  • Handled high-pressure situations with composure, effectively managing multiple large parties/unexpected events during busy shifts.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Increased restaurant efficiency by maintaining customers/ parties, organizing, supporting staff, keeping the dinning area ready and on time.

Sales Associate

Foggy Frog
09.2023 - 03.2024
  • Open and close business
  • Built relationships with every customer to encourage repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Researched industry trends, staying informed about new developments in products and technologies.
  • Maintained calm demeanor and professional allowing me to exceeded sales of up to $500 in a small retail setting.
  • Enhanced customer satisfaction by providing consistent and knowledgeable support for retail products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Assistant /Banquet Server

Joan Bertucci Catering Services
08.2021 - 11.2023
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Provided excellent service to guests.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Handled high-pressure situations with composure

Assistant/ Banquet Server and Fine Dining Server

Cavalier Golf and Yacht Club
07.2022 - 11.2023
  • Fostered relationships and a positive atmosphere with club members to enhance their event experience.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Managed multiple serving tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Set up banquet tables and chairs based on event requirements.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.

Lifeguard

Ocean Breeze Waterpark
03.2017 - 08.2019
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations and assisted guests in distress using appropriate rescue techniques based on individual needs and circumstances in a timely, efficient manner.
  • Learned and maintained proficiency, and administered first responder skills such as First Aid and CPR to offer individuals in distress ensuring rapid response to accidents.
  • Led water safety workshops, increasing community knowledge and swimmer confidence.
  • Explained and demonstrated proper technique and positioning in water.

Skills

  • Advanced math and communication
  • Creative
  • Problem solver
  • Attentive/ detail-oriented
  • Guest relations
  • Integrity and honesty
  • Passionate
  • Salesmanship
  • Food safety awareness
  • AED and CPR Certification
  • Volunteer

education

2020-2024 

Great Bridge Highschool , 

Chesapeake, Virginia

-National Honors Society

-Spanish Honors Society

-Advanced Diploma 

LANGUAGES

Fluent in English and Spanish

AVAILABILITY

Immediate — Full or part time

Awards

Young Authors Award, "2020 Rookie of the year" Ocean Breeze

Certification

  • 200 HR YOGA Teacher Training Certification
  • ISSA CPR/AED Certification

Interests

  • Experimenting with different creative mediums, like graphite, acrylic, and mixed media, to expand skills and techniques.
  • Physical wellness
  • Expanding in areas such as graphic design, videography, and other creative outlets.


Timeline

Restauant Host

Tulu
04.2024 - 08.2024

Sales Associate

Foggy Frog
09.2023 - 03.2024

Assistant/ Banquet Server and Fine Dining Server

Cavalier Golf and Yacht Club
07.2022 - 11.2023

Assistant /Banquet Server

Joan Bertucci Catering Services
08.2021 - 11.2023

Lifeguard

Ocean Breeze Waterpark
03.2017 - 08.2019

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Megan McKigney