Megan McLean
Wheat Ridge ,CO
Summary
Dynamic professional with extensive experience at National Commercial Bank Jamaica, excelling in customer relationship management and financial analysis. Proven track record in enhancing operational efficiency and client satisfaction through tailored financial solutions. Skilled in team motivation and problem-solving, consistently delivering results that drive business growth and improve service delivery.
Overview
1
1
Certification
34
34
years of professional experience
Work History
Accounting Specialists
On Tap Credit Union
2015.04 - Current
- Processed invoices and payments using accounting software to streamline operations.
- Assisted in preparing financial statements in accordance with regulatory standards.
- Supported month-end closing process by preparing journal entries, account reconciliations, and variance analysis reports.
- Managed daily reconciliations of accounts to ensure accuracy and compliance.
- Developed and maintained documentation for internal controls and operational procedures.
- Assisted auditors during annual audits, providing necessary documentation and addressing inquiries promptly.
- Improved financial accuracy by performing detailed account reconciliations and resolving discrepancies.
- Provided excellent customer service when addressing inquiries from internal external stakeholders, ensuring their needs were met in a timely manner.
- Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
- Continuously updated job knowledge through participation in educational opportunities attending professional conferences reading relevant publications.
Accounting Specialists
Robert Half Accountemps
2014.08 - 2015.03
- Input financial data and produced reports using Software.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Provided excellent customer service when addressing inquiries from internal external stakeholders, ensuring their needs were met in a timely manner.
Manager’s Assistant
National Commercial Bank, NCBJ
1992.10 - 2012.07
- Analyzed client financial needs to recommend appropriate products and services.
- Cultivated relationships with business owners to enhance customer loyalty.
- Coordinated with various departments to ensure seamless delivery of banking services across all channels.
- Maintained comprehensive knowledge of banking products and services, ensuring accurate and informed recommendations for clients.
- Assisted in the development of marketing materials to attract new clients, effectively expanding the bank''s market share.
Education
Bachelor of Science - Business Administration
Northern Caribbean University
Manchester Jamaica 🇯🇲 08.2012
Skills
Customer service
Money handling
Staff training and development
Staff supervision
Customer relationship management (CRM)
Financial management
Team motivation
Business development
Problem-solving
Time management
Multitasking and organization
Customer service and satisfaction
Certification
Accredited ACH professionals (AAP)
Accredited payments Risk Professional (APRP)
Timeline
Accounting Specialists
On Tap Credit Union
2015.04 - Current
Accounting Specialists
Robert Half Accountemps
2014.08 - 2015.03
Manager’s Assistant
National Commercial Bank, NCBJ
1992.10 - 2012.07
Bachelor of Science - Business Administration
Northern Caribbean University