Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Medina

Windsor,CO

Summary

Compassionate and resilient Senior Behavioral Health Technician at Banner Health, skilled in crisis intervention and active listening. Successfully de-escalated challenging situations, ensuring patient safety and fostering teamwork. Proven ability to provide mental health support while maintaining thorough documentation, enhancing care quality and client satisfaction.

Overview

8
8
years of professional experience

Work History

Senior Behavioral Health Technician

Banner Health
06.2022 - Current
  • Conducted client rounds to check on residents.
  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
  • Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.

Barista

Starbucks
10.2017 - 06.2022

Education

Associate of Science - Nursing

Joyce University
Draper, UT

Bachelor of Science - Psychology

University of Northern Colorado
Greeley, CO
05.2022

Skills

  • Active listening
  • Conflict de-escalation
  • Documentation skills
  • De-escalation strategies
  • Mental health support
  • Crisis handling
  • Patient care

Timeline

Senior Behavioral Health Technician

Banner Health
06.2022 - Current

Barista

Starbucks
10.2017 - 06.2022

Associate of Science - Nursing

Joyce University

Bachelor of Science - Psychology

University of Northern Colorado

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