Summary
Work History
Education
Skills
Timeline
Generic
Megan Menas

Megan Menas

Casa Grande,AZ

Summary

Career professional with experience in product knowledge, sales, and service. Emphasis has been on building client relations as a stylist, trainer, and brand ambassador. I am a full-time resident in Casa Grande who has a passion for working with people, and is seeking a part-time sales associate position within your company.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Track record of effectively collaborating with team members to achieve sales objectives, and maintain growth while enhancing customer satisfaction.

Work History

Regional Director of Training

Sport Clips/Kohler and Assoc.
Lombard, IL
  • Developed and implemented sales training curriculum for Midwest region
  • Trained owners/staff on operations and grand opening procedures
  • Coordinated conventions focusing on aspects of customer service and product education
  • Regional travel to provide franchise support and generate net sales growth

Area Coach

Sport Clips/Kohler and Assoc.
Lombard, IL
  • Provided client relations training/support for over 31 franchise stores
  • Developed staff regarding daily operations and store policies to provide a great client experience
  • Cultivated a positive work environment to help increase employee retention
  • Conducted store inspections and reports to ensure franchise guidelines were met
  • Performed job fair recruiting for the Sport Clips brand

Stylist

Sport Clips
Algonquin, IL
  • Accomplished stylist and team member of high-volume Sport Clips location
  • Highly motivated team player achieving personal sales goals as well as promotion of overall location prosperity
  • Efficient in applying personal skill set to the Sport Clips concept, ensuring the quality of service remains worthy of client retention

Independent Owner/Operator

Stylist Shear Changes
DeKalb, IL
  • Stylist/Owner responsible for inventory, ordering, and retail promotions
  • Dedicated to remaining current with new techniques through continuing education
  • Maintained personal client base for duration of career by providing great customer service

Owner/Operator

Bella Salon
DeKalb, IL
  • On site manager responsible for full scale operations, accounting, and marketing of retail salon products
  • Handled all charity and public relations events for salon.
  • Created product promotions to increase salon revenue streams.
  • Developed action plan for expanding new client base through customer referrals.

Stylist

Studio One
DeKalb, IL
  • Member of stylist team specializing in modern hair, nail, and skin care treatments.
  • Progressed from apprentice to industry professional to top in-house stylist during tenure.
  • Refined ability to succeed in a fast past environment.

Education

Associate of Arts - Art

Waubonsee Community College
Sugar Grove, IL

Cosmetology License - Cosmetology

Hair Professionals
DeKalb, IL

Skills

  • Reliable and punctual
  • Professional demeanor
  • Product recommendations
  • Outgoing personality
  • Store opening and closing
  • Sales expertise
  • Multi-tasking strength
  • Goal oriented
  • Conflict resolution
  • POS system operation
  • Teamwork and collaboration
  • Exceptional customer service

Timeline

Regional Director of Training

Sport Clips/Kohler and Assoc.

Area Coach

Sport Clips/Kohler and Assoc.

Stylist

Sport Clips

Independent Owner/Operator

Stylist Shear Changes

Owner/Operator

Bella Salon

Stylist

Studio One

Associate of Arts - Art

Waubonsee Community College

Cosmetology License - Cosmetology

Hair Professionals

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