Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Megan Miles

Summary

Motivated student with leadership experience and a strong foundation in customer service. Contributed to daily operations, ensuring positive patient and customer interactions and adherence to protocols. Committed to delivering exceptional care while fostering collaborative environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Lead

Panera Bread
Indian Harbor Beach, FL
11.2023 - Current
  • Trained and onboarded new associates, enhancing adherence to company procedures and accelerating team integration
  • Delivered superb customer service, resolving issues to enhance guest satisfaction and foster repeat business
  • Oversaw food preparation and production, ensuring consistent delivery of high-quality menu items and maintaining customer satisfaction
  • Maintained a clean and safe work environment in compliance with health and safety regulations

Student Intern

AxisPro Physical Therapy
Melbourne, FL
09.2025 - 04.2026
  • Documented patient progress and updated electronic health records accurately.
  • Coordinated with staff to enhance patient experience during visits.
  • Facilitated patient interactions by gathering medical histories and addressing questions.
  • Streamlined daily clinic operations by preparing treatment rooms and ensuring equipment readiness.
  • Observed therapy sessions to learn techniques and understand patient care protocols.

Summer Intern

VITAS Healthcare
Melbourne, FL
04.2024 - 08.2024
  • Compiled and prepared patient medical records binders, facilitating collaboration with nursing staff
  • Maintained accurate filing system to ensure organized clerical and administrative support
  • Developed customized thank-you boxes to honor veterans in the hospice program
  • Assembled care packages for hospice patients

Education

Bachelor of Science - Exercise Science

University of South Florida
Tampa, FL
05-2030

High School Diploma -

Eau Gallie High School
Melbourne, FL
05-2026

Skills

  • Team management
  • Training and onboarding
  • Quality control
  • Budget management
  • Electronic health records
  • Administrative support
  • Customer service

Certification

  • AMERICAN RED CROSS:
    CPR, AED, FIRST AID
    Expires 05/27
  • NATIONAL HEALTHCARE ASSOCIATION:
    Certified Medical Administrative Assistant - 12/27
    EKG Technician - 04/28

Timeline

Student Intern

AxisPro Physical Therapy
09.2025 - 04.2026

Summer Intern

VITAS Healthcare
04.2024 - 08.2024

Team Lead

Panera Bread
11.2023 - Current

Bachelor of Science - Exercise Science

University of South Florida

High School Diploma -

Eau Gallie High School
Megan Miles