Megan Mordarski
Oakville,CT
Summary
Dynamic retail sales professional with a strong emphasis on customer service and product expertise. Proven track record of surpassing sales targets through effective communication and keen understanding of customer needs. Recognized for problem-solving skills that enhance the shopping experience, driving customer loyalty and satisfaction. Specialized in cash handling, fraud detection, and optimizing store layout for improved product visibility.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Athleta- Gap
West Hartford, CT
05.2024 - 08.2024
- Helped customers find specific products, answered questions, and offered product advice.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Adhered to company initiatives and achieved established goals.
Teller
Thomaston Savings Bank
Waterbury, CT
08.2021 - 08.2023
- Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
- Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Built and maintained client relationships through quality, personalized interactions.
Education
Bachelor of Science - Forensic Science
University of New Haven
West Haven, CT05-2027
Skills
- Point of sale systems
- Product recommendations
- Cash drawer balancing
- Upselling and cross selling
- Fraud identification
- Listening and comprehension
Languages
Italian
Limited
Certification
- CPR and First Aid
Affiliations
- Study abroad in Prato, Italy, Spring 2024
- VP of Finance in Alpha Sigma Alpha sorority, Fall 2024
- Head of Recruitment in Forensic Science Student Association, Fall 2024
References
References available upon request.
Timeline
Sales Associate
Athleta- Gap
05.2024 - 08.2024
Teller
Thomaston Savings Bank
08.2021 - 08.2023
Bachelor of Science - Forensic Science
University of New Haven
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