Megan Morgan

Responsible for coordinating and planning the daily operations for all pre-admission activities, including coordinating admission with other departments by collecting and distributing the appropriate information. I am responsible for identifying information needed from the referring hospital to finalize the admission. Responsible for leading the admission function with responsibility for the conversion of patient referrals to admissions by verification of accurate clinical and financial information and prompt communication with all stakeholders in the admission process. I work closely with the business development team and hospital leadership to exceed the hospitals revenue, census, conversion and admissions goals through excellent communication and responsive customer service.

• Developed strong rapport with community partners by attending local health fairs, conferences, or networking events to promote the facility''s programs and services.
• Cultivated productive relationships with referral sources, leading to increased admissions for the facility.
• Served as a liaison between patients and their insurance providers, advocating for coverage of necessary treatments and services.
• Facilitated seamless transitions of care for patients entering rehabilitation services, resulting in reduced anxiety and improved healing environment.
• Provided essential support during emergencies or crises situations, working closely with hospital staff to ensure appropriate patient placement and timely admission into post-acute care settings.
• Collaborated with marketing efforts to showcase facility strengths and attract new referral sources from local hospitals or community-based organizations.
• Reduced hospital readmission rates by closely monitoring patients'' progress and ensuring appropriate follow-up care upon discharge.
• Verified insurance coverage for patients and worked with clinic to schedule doctor visits and therapy sessions.
• Trained new staff on filing, phone etiquette and other office duties.

• Coordinated special events such as guest artist masterclasses or parent observation days to enhance overall student experience at the school.
• Established partnerships with local arts organizations to provide additional opportunities for student growth within the performing arts community.
• Recruited trained, and mentored talented instructors to maintain high-quality instruction across all classes.
• Fostered a collaborative work environment among staff members by organizing team meetings, setting clear expectations, and encouraging open communication.
• Built a strong online presence through social media, website updates, and email marketing campaigns to attract new clients and keep current ones informed about upcoming events or promotions.
• Implemented effective staff management practices such as performance evaluations, conflict resolution techniques, and team-building exercises.
• Managed finances effectively, including budgeting, expense tracking, and reporting to ensure profitability and long-term sustainability.

Certified medicare specialist. Conducted regional community awareness meetings on medicare managed programs as well as in home visits.

• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained computer and physical filing systems.
• Updated reports, managed accounts, and generated reports for company database.

• Effectively managed class budgets by sourcing affordable costume options and minimizing extraneous expenses without compromising performance quality.
• Implemented injury prevention strategies during warm-ups and cool-downs, ensuring safe practice for all participants.
• Facilitated workshops for advanced dancers, refining technique and enhancing overall performance quality.
• Provided one-on-one coaching sessions for competition preparation, leading to numerous awards and accolades for students.
• Maintained open communication channels with parents, providing regular updates on their child''s progress and addressing any concerns promptly.
• Increased student retention rate with engaging choreography that challenged their abilities while maintaining enjoyment.