Megan Morris
JOLIET
Summary
Detail-oriented Dental Assistant with a solid background in patient care and infection control. Expertise in chairside assistance and patient management, contributing to optimal patient outcomes. Committed to team collaboration and adaptable to the dynamic needs of a fast-paced clinical environment.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Certified Dental Assistant
Lakota Dental Group
2023.03 - Current
- Assisted with patient intake and managed appointment scheduling for efficient workflow.
- Prepared treatment rooms and sterilized instruments to uphold safety protocols.
- Supported dentists during procedures by providing necessary instruments and materials.
- Educated patients on post-operative care and oral hygiene practices for improved health outcomes.
- Trained new staff on office protocols and chairside assistance techniques to promote consistency.
- Reduced dentist''s workload during procedures by anticipating their needs and having necessary instruments readily available.
- Utilized advanced dental equipment proficiently, including intraoral cameras and digital radiography tools, to support comprehensive patient assessments.
- Promoted a positive environment for patients and staff through effective communication and teamwork.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Managed patient emergencies calmly and efficiently, coordinating with dental team members to provide appropriate care.
Certified Dental Assistant
Grand Dental
2022.05 - 2023.03
- Collaborated with dental team to streamline processes, enhancing overall clinic efficiency.
- Increased patient retention by developing strong relationships and providing personalized care.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for crowns, casts and impressions.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Took dental images following strict patient protection rules, applying lead aprons.
- Prepared treatment rooms efficiently, adhering to strict sanitation guidelines to ensure patient safety.
- Explained treatment procedures and instructed patients on home care guidelines.
- Assisted in diagnosing oral health issues by taking diagnostic x-rays.
- Educated patients on proper oral hygiene practices to maintain good oral health between visits.
- Assisted dentists with complex procedures, ensuring patient safety and satisfaction.
- Improved patient comfort by providing thorough explanations of dental procedures and addressing concerns.
- Contributed to practice growth through exceptional patient care, leading to increased referrals from satisfied clients.
- Enhanced office efficiency by maintaining accurate records, scheduling appointments, and managing inventory.
- Disinfected dental trays to prevent cross-contamination and ensure hygienic procedures., instruments, and surfaces for clean dental office setting and patient safety.
Certified Dental Assistant
Pebblewood Dental
2019.06 - 2022.05
- Maintained accurate patient records and documentation to ensure regulatory compliance.
- Implemented inventory control measures, reducing supply costs through effective management practices.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
- Aided in the creation of custom dental appliances such as mouthguards or retainers by taking precise impressions of patients'' teeth.
- Collaborated with team members to provide seamless care during high-volume periods, minimizing wait times for patients.
- Maintained professional development through ongoing continuing education courses in dental assisting techniques.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared patient x-rays and images for dentist review.
- Sterilized rooms and prepped equipment and instruments for several procedures daily.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Prepared and sterilized instruments and materials for use by dentists.
- Scheduled and confirmed patient appointments.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Monitored patient comfort and safety during dental procedures.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Assisted with patient intake and managed appointment scheduling for efficient workflow.
Barista
Mariano's Fresh Market
2017.07 - 2019.08
- Maintained cleanliness and organization of workstations, enhancing overall customer experience.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Monitored inventory levels, placing orders to replenish stock as needed for efficient operations.
- Implemented streamlined processes for order taking and drink preparation, reducing wait times.
- Resolved customer complaints promptly, contributing to improved satisfaction ratings.
- Collaborated with team members to uphold store policies and deliver exceptional service consistently.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Cashier/Training Administrator/Administrative Assistant
Portillo's Hot Dogs
2015.05 - 2018.10
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer and reconciled end-of-shift totals.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new staff on operational procedures and company standards.
- Collaborated with team to enhance workflow and reduce wait times during peak hours.
- Implemented best practices for food safety and cleanliness in service area.
- Assisted in inventory management by restocking supplies as needed to meet demand.
- Monitored customer feedback to identify areas for service improvement and satisfaction enhancement.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
EMT-B -
Joliet Junior College
Joliet, IL2025-05
Skills
- Patient relations
- Patient assessments
- Patient intake procedures
- Medical records management
- HIPAA regulations
- OSHA compliance
- Patient education
- Patient relations
- Team collaboration
- Patient management
- Patient care management
Certification
- Certified Dental Assistant - 2018
- EMT-B License - 05/2025
- CPR/BLS Certification - 05/2025
- DCFS Mandated Reporter - 11/2025
Timeline
Certified Dental Assistant
Lakota Dental Group
2023.03 - Current
Certified Dental Assistant
Grand Dental
2022.05 - 2023.03
Certified Dental Assistant
Pebblewood Dental
2019.06 - 2022.05
Barista
Mariano's Fresh Market
2017.07 - 2019.08
Cashier/Training Administrator/Administrative Assistant
Portillo's Hot Dogs
2015.05 - 2018.10
EMT-B -
Joliet Junior College