Megan M. Reid
Perrysburg,OH
Summary
Compassionate, community-focused professional with 20+ years of experience in social work, case management, and advocacy for individuals with developmental disabilities, behavioral health needs, and socioeconomic challenges. Currently supporting individuals and families through the Lucas County Board of Developmental Disabilities by connecting them with healthcare, social service, and community resources. Skilled in care coordination, crisis intervention, and empowering clients to navigate complex systems including Medicaid and other benefits. Dedicated to improving member outcomes through personalized support, advocacy, and collaboration with providers and community partners.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Service & Support Specialist (SSA)
Lucas County Board of Developmental Disabilities
Toledo, OH
01.2022 - Current
- Serve as a primary advocate and coordinator for individuals with developmental disabilities and their families.
- Conduct assessments to identify member needs and develop person-centered service plans.
- Connect individuals to healthcare providers, behavioral health resources, housing, employment, and community support services.
- Guide families through Medicaid eligibility, waivers, and other financial or supportive resources.
- Collaborate with schools, service providers, and multidisciplinary teams to ensure continuity of care.
- Monitor services and follow up to ensure members progress toward goals and access needed supports.
Qualified Health Home Specialist (QHHS) / Community Psychiatric Support Team (CPST)
Harbor Behavioral Healthcare
Toledo, OH
01.2006 - 01.2022
- Managed a diverse caseload of 40+ clients, developing individualized treatment and crisis prevention plans.
- Linked clients to essential resources including healthcare, housing, and employment.
- Secured $100,000+ in funding for client programs.
- Coordinated with schools, juvenile justice, and community agencies to improve outcomes.
- Educated and empowered parents/guardians in support of youth with behavioral health challenges.
Residential Aide
River Centre Clinic
Toledo, OH
01.2005 - 01.2006
- Supported children in residential treatment by supervising activities, monitoring safety, and encouraging healthy routines.
State of Ohio
01.1999 - 01.2005
- Company Overview: Independent Health Care Provider
- Assisted individuals with quadriplegia, multiple sclerosis, and other disabilities.
- Supported with personal care, finances, transportation, and physical therapy routines.
- Independent Health Care Provider
Independent Work Study
Ohio State University
Columbus, OH
01.1998 - 01.2000
- Assisted faculty with research, data collection, and student supervision.
Staff Assistant
Creative Living
Columbus, OH
01.1998 - 01.1999
- Provided daily living support to disabled residents, promoting independence and dignity.
Education
Bachelor of Arts - Psychology, Minor in Sociology
Ohio State University
Columbus, OH05-2000
Associate of Science - Massage
Mercy College of Northwest Ohio
Toledo, OHSkills
- Member and family advocacy
- Care Coordination & Case Management
- Medicaid and benefits navigation
- Community Resource Connections
- Crisis prevention and intervention
- Multidisciplinary team collaboration
- Documentation and compliance
- Trauma-informed
Certification
- CPR/First Aid
- Non-Crisis Intervention
- Licensed Massage Therapist
Training
- Individualized Education Plan (IEP)
- Parent and Child Interaction
- Disruptive Behavior Management
- Functional Behavioral Analysis
- Mental Health First Aid
- HIPAA Compliance
- Human Trafficking Awareness
- Suicide Prevention
- At-Risk and Delinquent Youth Support
Timeline
Service & Support Specialist (SSA)
Lucas County Board of Developmental Disabilities
01.2022 - Current
Qualified Health Home Specialist (QHHS) / Community Psychiatric Support Team (CPST)
Harbor Behavioral Healthcare
01.2006 - 01.2022
Residential Aide
River Centre Clinic
01.2005 - 01.2006
State of Ohio
01.1999 - 01.2005
Independent Work Study
Ohio State University
01.1998 - 01.2000
Staff Assistant
Creative Living
01.1998 - 01.1999
Bachelor of Arts - Psychology, Minor in Sociology
Ohio State University
Associate of Science - Massage
Mercy College of Northwest Ohio
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