Reliable cashier and food service professional with strong customer service, cash handling, and multitasking skills. Known for friendly guest support, accurate register work, and calm problem-solving in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Cashier/Cook
Don's Dogs - Seasonal
Baltimore, Maryland
09.2021 - Current
Prepared food according to Don's Dogs recipes, maintaining quality and consistency.
Managed register and POS system to ensure accurate processing of customer orders at Don's Dogs.
Welcomed guests with friendly service and answered menu questions with friendly service.
Cleaned the grill and food prep counters to meet health standards.
Closed kitchen at end of shift, secured equipment, and organized opening prep for efficient service next day.
Shift Leader
Chick-fil-A
Baltimore, Maryland
10.2024 - 10.2025
Supervised front counter and drive-thru teams during Chick-fil-A shifts.
Trained team members on service standards, food safety, and restaurant routines.
Managed guest concerns with calm, friendly Chick-fil-A hospitality via in person and on the telephone.
Coordinated food preparation and order flow with kitchen team.
Supported staffing, breaks, and shift coverage for smooth restaurant operations.
Checked cleanliness, sanitation, and equipment readiness across work areas.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Conducted accurate cash count and balanced registers at the beginning and end of shifts.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Customer Service Representative
Rita's Italian Ice
Baltimore, Maryland
03.2024 - 09.2024
Greeted guests warmly at Ritas Italian Ice, creating a welcoming environment. at Ritas Italian Ice, fostering a friendly atmosphere. at Ritas Italian Ice with friendly, attentive service.
Assisted customers with inquiries about flavors, treats, and store offerings, enhancing their experience.