Megan Newbrough
West Springfield,United States
Summary
Registered Medical Assistant with 20+ years of experience supporting high-volume pediatric practices, combining hands-on clinical care with front-desk and revenue-cycle coordination. Trusted vaccine coordinator with deep knowledge of immunization workflows, patient intake, vital signs, triage support, injections, and calm, compassionate communication with children and families. Skilled in insurance verification, scheduling, medical billing/coding fundamentals, and accurate, HIPAA-compliant documentation in EMR systems including Epic. Known for reliability, attention to detail, and keeping providers, patients, and clinic operations running smoothly in fast-paced environments.
Overview
28
28
years of professional experience
Work History
Behavioral technician
Stepping stones group
Springfield
02.2026 - 02.2026
- Implements behavior support and treatment plans.
- Provides direct behavioral interventions to individuals with ASD utilizing ABA methodologies and strategies.
- Records data and clinical documentation on client’s response to intervention.
Registered Medical Assistant
Pediatric Associates of Hampden County
West Springfield
09.2003 - 11.2024
- Registered medical assistant
- Reception Vaccine coordinator
- Communication skills
- Filing records
- Electronic medical record experience
- Computer skills
Private Nanny
Private Nanny, Private home
09.1997 - 12.2003
- I cared for a toddler 2 years of age. A 5 year old. And an 8 year old in a private family home setting. My responsibilities were to get the two older children off to school and pick up. The youngest I cared for all of his needs throughout the day. I fed them. I Took care of their hygiene. Helped with homework, sports, to and from. Dinner prep. Activities. We had alot of fun.
Education
Certification/registered medical assistant - undefined
American registery medical assistants
WestfieldMedical Billing & Coding - College
Holyoke Community College
Holyoke, MA06.2002
High school diploma or GED - undefined
West Springfield senior high school
06.1996
Skills
Assistance experience within healthcare industry
Experience with children
Patient observation
Care plans
Patient interaction
Home & community care
Experience with individuals with cognitive disabilities
Customer relationship management
LANGUAGES
English
Timeline
Behavioral technician
Stepping stones group
02.2026 - 02.2026
Registered Medical Assistant
Pediatric Associates of Hampden County
09.2003 - 11.2024
Private Nanny
Private Nanny, Private home
09.1997 - 12.2003
Certification/registered medical assistant - undefined
American registery medical assistants
Medical Billing & Coding - College
Holyoke Community College
High school diploma or GED - undefined
West Springfield senior high school