Andrea Wiley
Charleston
Summary
Highly motivated and organized healthcare professional with over one year of experience as a medical office receptionist, expertly handling patient scheduling, managing medical records, and processing insurance verification. Currently advancing skills through enrollment in a medical billing and coding program at West Virginia Junior College, seeking to leverage combined administrative experience and specialized knowledge to contribute immediately to a fast paced medical environment.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Bali Surgical Practice, PLLC
Charleston
07.2024 - 11.2025
- Answer phones, schedule appointments, send out going referrals, triage, checking in patients and verifying insurance information, collecting co pays and balances, faxing and copying documents as needed, schedule incoming referrals, working EMR systems, data entry, professional phone etiquette and organizational skills.
Associate
TJ Maxx
Charleston
10.2022 - 07.2024
- Cashier, sales floor associate, stock, and mark down mentor and co captain.
Cashier/Customer Service
Buckle
Charleston
07.2021 - 12.2022
- Run cash register, preform returns and exchanges, customer service, money handling.
Education
High school diploma -
Chapman High School
Skills
- Appointment scheduling
- Outpatient facility experience
- POS
- Retail sales transactions
- Clinic experience
- Medical administrative support
- Retail sales
- Data Entry
- Processing cash transactions
- Stocking
- Assisting medical staff
- Assistance experience within healthcare industry
- Health clinics
- Administrative experience
- Mentoring
- Patient service
- Administrative experience within healthcare
- Medical receptionist
- Medical office experience
- Customer service
- Physician's office experience
- Office experience
- POS systems
- Telephone operations experience within healthcare sector
- Medical scheduling
- Shelf stocking
- Cash register
- Private practice administrative experience
- Triage
- Filing
- EMR Systems
- Client services experience within healthcare industry
- Call center experience
- Handling patient inquiries
- In-person patient scheduling
- Clinic administrative experience
- Patient Care
- Cash handling
- Cash register operations
- Medical referrals
- Retail store experience
- Sales transaction processing
- Customer support experience within healthcare industry
- Experience Administering Injections
- Clerical experience
- Phone etiquette
- Front desk
- Patient scheduling
- Insurance verification
Timeline
Medical Receptionist
Bali Surgical Practice, PLLC
07.2024 - 11.2025
Associate
TJ Maxx
10.2022 - 07.2024
Cashier/Customer Service
Buckle
07.2021 - 12.2022
High school diploma -
Chapman High School