Customer Service
Hi, I’m
Megan Padron
Certified Pharmacy Technician
Victoria ,TX
Summary
Experienced and knowledgeable Pharmacy Technician with over 8 years of experience and success in working within fast-paced retail pharmacy and independent pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
8
8
Pharmacy Experience
Work History
Rogers PharmacyVictoria, TX
Certified Pharmacy Technician
06.2023 - 02.2024
Job overview
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Counted, measured and compounded medications following standard procedures.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Learned and adapted quickly to new technology and software applications.
CVS Pharmacy (Target)Victoria, TX
Certified Pharmacy Technician
10.2021 - 07.2023
Job overview
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Developed and implemented improvements to pharmacy organization system.
- Identified areas for improvement in workflow processes and implemented changes that led to increased efficiency within the pharmacy.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Managed opening and closing duties for pharmacy.
CVS Pharmacy (Core Store)Victoria, TX
Certified Pharmacy Technician
10.2016 - 01.2019
Job overview
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Supported pharmacists in compounding custom medications according to individual patient needs.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Proactively addressed potential conflicts or discrepancies within the pharmacy team to maintain a positive work environment.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Education
Victoria CollegeVictoria, TX
Associate in Health Science
08.2026
Kicking Horse Job CoreRonan
Technical School from Pharmacy
06.2016
Delmar CollegeCorpus Christi, TX
Associate in General Studies from Psychology
01.2015
Calallen High SchoolCalallen, TX
Diploma
06.2014
Skills
- Dispensing Medications
- Insurance processing
- Inventory Management
- Pharmacy and customer records management
- Cash Register Operations
- HIPAA
- Regulatory Compliance
- Insurance Billing
- Attention to Detail
- Pharmacist support
- Data Entry
- Team Collaboration
Licenses
Pharmacy Technician Certification Board (CPhT)
- Certification Number-30017768 (Active)
Texas State Board of Pharmacy (Active)
- Registration Number-259523
Timeline
Certified Pharmacy Technician
Rogers Pharmacy
06.2023 - 02.2024
Certified Pharmacy Technician
CVS Pharmacy (Target)
10.2021 - 07.2023
Certified Pharmacy Technician
CVS Pharmacy (Core Store)
10.2016 - 01.2019
Victoria College
Associate in Health Science
Kicking Horse Job Core
Technical School from Pharmacy
Delmar College
Associate in General Studies from Psychology
Calallen High School
Diploma