Megan Parker
Lincoln,NE
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to bring 15+ years of customer service and retail management experience to a dynamic team and support organizational goals.
Overview
3
3
years of post-secondary education
16
16
years of professional experience
Work History
Account Manager
Revolution Wraps
06.2026 - Current
- Managed multiple accounts concurrently in fast-paced environment, prioritizing client needs with warmth and precision
- Cultivated strong client relationships as primary point of contact, enhancing client satisfaction through personalized and professional interactions
- Managed client accounts and ensured timely project delivery.
- Developed strong client relationships to enhance satisfaction and retention.
- Coordinated with design and production teams for accurate order fulfillment.
Customer Service Representative
Rick Self State Farm
04.2025 - 06.2026
- Delivered warm, attentive service to a high volume of clients across walk-in, phone, and digital channels, ensuring satisfaction and loyalty
- Established trust and lasting rapport with diverse clientele through genuine, personalized service, enhancing customer experience
- Assisted clients with insurance policy inquiries and claims processes.
- Educated customers about coverage options and policy benefits.
- Managed customer accounts and maintained accurate records in database systems.
Human Resources Recruiter
Assurity
05.2023 - 04.2025
- Managed full-cycle recruiting, candidate communications, and onboarding to enhance candidate experience in fast-paced corporate environment
- Developed targeted recruitment strategies to attract diverse talent pools.
- Cultivated genuine relationships with candidates from diverse backgrounds through clear, warm, and consistent communication, fostering a positive candidate experience
- Conducted comprehensive interviews to assess candidate qualifications and fit.
- Collaborated with hiring managers to define job requirements and expectations.
Worksite & Group Administrator
Assurity
08.2022 - 05.2023
- Managed employer client accounts, resolving inquiries promptly to enhance client satisfaction
- Coordinated group meetings and prepared agendas for effective communication.
- Managed schedules and organized travel arrangements for team members.
- Assisted in budget tracking and financial reporting for departmental projects.
Meat Market Manager
Hy-Vee
11.2019 - 08.2022
- Oversaw front-of-department operations, enhancing customer experience through effective product displays and team coordination in high-volume grocery environment
- Ensured department cleanliness and appealing presentation, contributing to positive shopping experience and repeat customer visits
- Addressed escalated customer concerns with patience, fostering positive relationships and ensuring customer satisfaction
Meat Market Clerk & Butcher
Hy-Vee
08.2010 - 01.2019
- Provided warm, knowledgeable customer service in busy retail food environment for nearly a decade — answering product questions, fulfilling custom orders, and ensuring every customer felt valued
- Cultivated lasting relationships with loyal regular customers through consistent, friendly, and expert service, enhancing customer loyalty
- Managed product freshness, rotation, labeling, and pricing with meticulous accuracy in a regulated environment
- Upheld food safety, sanitation, and compliance standards across all product handling, storage, and display to guarantee quality and safety
- Trained newer team members on food safety protocols, product handling, and customer service standards
Education
Bachelor of Arts - Business, Human Resources, Emphasis
Doane University
Lincoln, NE 08.2015 - 12.2018
Skills
- Client Account Management
- Client Relationship Management
- High-Volume Service
- Food Safety & Sanitation
- Attention to Detail
- Team Collaboration
- Customer rapport
Availability
Weekends Evenings Flexible hours
Timeline
Account Manager
Revolution Wraps
06.2026 - Current
Customer Service Representative
Rick Self State Farm
04.2025 - 06.2026
Human Resources Recruiter
Assurity
05.2023 - 04.2025
Worksite & Group Administrator
Assurity
08.2022 - 05.2023
Meat Market Manager
Hy-Vee
11.2019 - 08.2022
Bachelor of Arts - Business, Human Resources, Emphasis
Doane University
08.2015 - 12.2018
Meat Market Clerk & Butcher
Hy-Vee
08.2010 - 01.2019