Megan Perez
Rio Grande City,TX
Summary
Polite and attentive offering excellent customer service, organization and time management skills. Problem-solving skills, Detail-oriented and able to learn new concepts quickly. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
2
2
years of professional experience
Work History
Administrative Clerk
All Star Pediatric Rehab
Edinburg, TX
10.2023 - 04.2024
- Monitor logs and work records to track and manage reports.
- Answer phones, direct calls, and take messages.
- Manage daily office operations, including scheduling appointments and managing incoming calls.
- Greet and sign in visitors to facilitate front office operations.
- Assist with customer requests and answer questions to improve satisfaction.
- Understand and follow oral and written directions.
- Provide excellent service and attention to client when face-to-face or through phone conversations.
Clinic Office Manager
Dynamic Children's Therapy
Edinburg, TX
04.2022 - 07.2023
- Resolve customer complaints regarding clinical services in a timely manner.
- Organize and maintain patient files.
- Ensure compliance with HIPAA regulations related to patient privacy and confidentiality.
- Develop patient care protocols to ensure that all patients received appropriate treatment.
- Supervise front desk to manage check-ins and check-outs.
- Monitor logs and work records to track and manage reports, inventory and supplies.
- Answer phones, direct calls, and take messages.
- Order supplies and equipment as needed.
- Manage daily office operations, including scheduling appointments and managing incoming calls.
- Inventory and order materials and supplies.
- Greet and sign in visitors to facilitate front office operations.
Education
High School Diploma -
Preparatory For Early College High School
Rio Grande City, TX05-2019
Some College (No Degree) -
South Texas College
Mcallen, TXSkills
- Database Entry
- Daily Reporting
- Scheduling Appointments
- Microsoft Word & Excel Skills
Languages
English
Professional
Spanish
Professional
Timeline
Administrative Clerk
All Star Pediatric Rehab
10.2023 - 04.2024
Clinic Office Manager
Dynamic Children's Therapy
04.2022 - 07.2023
High School Diploma -
Preparatory For Early College High School
Some College (No Degree) -
South Texas College
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