Megan Pettera
Mesa,AZ
Summary
Dedicated professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Medical Esthetician
Massage Envy
06.2022 - Current
- Improved patient satisfaction by providing personalized skincare treatments and product recommendations.
- Enhanced clinic reputation for excellence in skincare by staying updated on the latest industry trends and techniques.
- Increased client retention by building strong rapport and maintaining open communication during consultations and treatments.
- Provided exceptional customer service by addressing client concerns promptly and professionally, fostering a positive experience.
- Fostered friendly, warm, and exceptional customer experience.
Merchandise Coordinator
TJX Companies
03.2021 - 06.2022
- Increased sales by effectively coordinating merchandise displays and promotional materials.
- Trained new team members on company policies, procedures, and merchandising best practices.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored and analyzed sales records and consumer purchasing trends.
- Interacted with customers to obtain feedback and drive satisfaction.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
Merchandise Associate
Kohl's
10.2020 - 01.2021
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Participated in regular store audits, identifying opportunities for improvement in merchandising and store operations.
- Greeted, serviced and thanked all customers.
Education
Human Sciences
Chandler Gilbert Community College
Gilbert, AZ05.2021
High School Diploma -
Desert Ridge High School
Mesa, AZ05.2021
Esthetics License - Medical Esthetics
East Valley Institute of Technology
Mesa, AZ06.2020
Laser Technian
NALA
Scottsdale, AZ06.2023
Skills
- Workflow Optimization
- Critical Thinking
- Phone and Email Etiquette
- Professionalism and Discretion
- Adequate Computer Skills
- Multitasking and Organization
- Problem-Solving
- Positive Attitude
Timeline
Medical Esthetician
Massage Envy
06.2022 - Current
Merchandise Coordinator
TJX Companies
03.2021 - 06.2022
Merchandise Associate
Kohl's
10.2020 - 01.2021
Human Sciences
Chandler Gilbert Community College
High School Diploma -
Desert Ridge High School
Esthetics License - Medical Esthetics
East Valley Institute of Technology
Laser Technian
NALA