Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Megan Phillips

West Monroe

Summary

Motivated professional with a strong work ethic and adaptability. Proven ability to excel in unsupervised environments while mastering new skills rapidly. Experienced in customer service, multitasking, and time management, consistently delivering positive experiences for clients.

Overview

5
5
years of professional experience

Work History

Daycare Worker

Champions Fitness Center
Cicero
12.2023 - Current
  • Ensured proper supervision of all activities including outdoor playtime.
  • Enforced all health and safety standards set forth by state regulations for daycare facilities.
  • Assisted in potty training and diapering children as needed.
  • Encouraged positive behavior by providing praise and reinforcement of desired behaviors.
  • Engaged children in creative play activities such as art projects, music time, story time.
  • Instructed young children in basic educational concepts such as numbers, shapes, colors, letters.
  • Monitored children's play activities to ensure safety.

Apparel Team Lead

Dicks Sporting Goods Distribution Center
Liverpool
07.2020 - Current
  • Participated in recruiting activities such as interviewing prospective candidates.
  • Organized promotional displays according to corporate guidelines.
  • Assigned tasks to staff members based on their strengths and abilities.
  • Created visual merchandising strategies that increased sales by 20%.
  • Coordinated with other departments such as marketing or finance when necessary.
  • Performed opening and closing duties such as setting up registers, counting cash drawers.
  • Ordered supplies needed for the department on a regular basis.
  • Maintained accurate inventory records and conducted regular stock counts.
  • Trained new employees on company policies, procedures and product knowledge.
  • Responded quickly to changing business needs while maintaining high standards of customer service.
  • Trained new employees in store operations, customer service techniques, and product knowledge.
  • Reviewed employee timecards for accuracy before submitting them for approval.
  • Resolved customer complaints regarding product quality or service in a timely manner.
  • Inspected merchandise on delivery trucks to ensure accuracy of orders.
  • Monitored the performance of all apparel associates, including coaching and training.
  • Monitored employee productivity and provided constructive feedback and coaching.
  • Checked store displays to maintain correct amount of merchandise.
  • Evaluated performance of team members and suggested methods to improve individual productivity.
  • Used Point of Sale register system to complete transactions.
  • Counted and balanced registers.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

High School Diploma -

Paul V Moore
Central Square, NY
06-2020

Some College (No Degree) -

Onondaga Community College
Syracuse, NY

Skills

  • Child supervision
  • Positive reinforcement
  • Creative play activities
  • Time management
  • Employee training
  • Visual merchandising
  • Inventory management
  • Team building
  • Sales analysis
  • Customer service
  • Cash handling

Affiliations

  • Played volleyball, basketball and lacrosse thru school as well as Basketball in college.
  • Dog sit for multiple people on different occasions.

References

References available upon request.

Timeline

Daycare Worker

Champions Fitness Center
12.2023 - Current

Apparel Team Lead

Dicks Sporting Goods Distribution Center
07.2020 - Current

High School Diploma -

Paul V Moore

Some College (No Degree) -

Onondaga Community College

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