Megan Polifka
Mahwah,NJ
Summary
Dynamic professional with expertise in sales strategy development and relationship building, honed at Roohi LLC. Proven track record in cost reduction and enhancing supplier efficiency. Adept at leveraging market trend awareness to drive business growth. Recognized for excellent communication skills and self-motivation, achieving a 20% increase in supplier contract efficiency.
Experienced with online retail operations, including inventory management, customer engagement, and sales strategies. Utilizes trend analysis and market research to drive targeted marketing efforts. Track record of building strong customer relationships and achieving consistent sales growth.
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Overview
23
23
years of professional experience
Work History
Home Health Aide
Public Partnerships/Palco
Mahwah, NJ
05.2013 - Current
- Facilitated daily living activities for clients, prioritizing comfort and safety.
- Oversaw client health status monitoring and communicated changes to healthcare professionals.
- Crafted nutritious meals tailored to specific dietary restrictions and preferences.
- Managed medication administration according to prescribed guidelines while ensuring precise record-keeping of dosages.
- Cultivated robust client relationships to enhance trust and facilitate effective communication.
- Ensured cleanliness and organization of living spaces, promoting well-being.
- Facilitated personal hygiene maintenance for patients through bathing, grooming, and toileting assistance to uphold dignity.
- Ensured cleanliness and safety of home environment for patients, minimizing risk of falls and accidents.
- Facilitated client engagement in daily living activities to promote independence and enhance quality of life.
- Executed light housekeeping duties, including laundry, linen changes, sweeping, vacuuming, and mopping.
- Executed laundry, grocery shopping, and light housekeeping tasks according to client specifications.
- Facilitated patient dressing, grooming, and feeding to enhance daily living skills.
- Enhanced patient well-being through delivery of compassionate and attentive personal care.
- Facilitated support for disabled clients to enhance independence and well-being.
- Tailored care plans and strategies to meet evolving patient needs, ensuring delivery of personalized assistance.
- Oversaw transportation logistics and appointment scheduling to ensure timely service delivery.
- Facilitated patient transportation to medical appointments and social outings, enhancing community engagement and promoting overall wellbeing.
- Addressed emergency situations, including falls and medical crises, by delivering immediate care and notifying relevant personnel.
- Facilitated emotional support for patients and families during challenging periods, fostering a healing environment.
- Executed therapeutic interventions as prescribed by healthcare providers to enhance patient comfort and mobility.
- Formulated tailored care plans for clients, addressing unique needs and preferences.
- Oversaw client condition changes and communicated concerns to supervisor.
- Facilitated managed home care for clients, ensuring effective care through health status monitoring.
- Organized and managed scheduling and coordination of medical appointments.
- Executed client mobilization strategies by lifting and assisting with weights up to and beyond 75 pounds.
Online Boutique Owner
Poshmark
Mahwah, NJ
01.2013 - Current
- Sourced and curated product selections aligned with current fashion trends and customer preferences.
- Executed promotional strategies to enhance platform visibility and drive sales.
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
- Evaluated sales data to identify trends and optimize marketing strategies.
- Enhanced product listings by crafting detailed descriptions, ensuring accurate specifications, and integrating compelling visuals.
- Analyzed competitor pricing strategies to optimize product offerings and ensure market competitiveness.
- Drove online sales growth by implementing targeted marketing strategies and enhancing website design.
- Monitored fashion industry trends to enhance boutique's product relevance.
- Engaged with online customers to resolve inquiries and complaints regarding product policies and shipping methods.
- Evaluated customer feedback to pinpoint opportunities for enhancing online shopping experience.
- Enhanced monthly sales through strategic marketing initiatives and robust customer relationship management.
- Led research and development initiatives for new products to align with customer demands.
- Monitored inventory levels and analyzed retail trends to drive informed business decisions.
- Analyzed online retail trends to uncover growth opportunities.
- Employed diverse analytics tools to monitor customer behavior and enhance website layout.
- Established and executed comprehensive online sales operations, driving strategic vision and operational plans.
Seller
Roohi LLC
Hackensack, NJ
01.2015 - 03.2019
- Negotiated contracts with suppliers to secure favorable pricing and terms.
- Managed inventory levels, ensuring optimal stock availability while reducing excess inventory.
- Developed collaborative relationships with vendors to improve supply chain efficiency.
- Conducted supplier evaluations to assess performance and compliance with standards.
- Developed cost-effective purchasing strategies to maintain inventory levels and improve operational procedures.
- Maintained a comprehensive database of supplier information, including contact details, capabilities, pricing structures, and lead times.
- Participated in trade shows and conferences to stay informed of the latest industry developments and maintain a strong professional network.
- Conducted regular performance reviews of suppliers, ensuring compliance with company standards and expectations.
- Resolved procurement challenges, leveraging strong problem-solving skills and in-depth knowledge of supply market.
- Played key role in contract negotiations, achieving favorable terms that supported company's budgetary objectives.
- Improved supplier relationships by establishing regular communication channels, resulting in enhanced product quality and reliability.
- Conducted thorough market research to identify emerging trends, influencing strategic direction of product sourcing.
- Reduced costs significantly by identifying and eliminating inefficiencies within purchasing department.
- Implemented vendor management program, leading to improved service levels and cost savings.
- Led transition to new procurement software, streamlining purchase order process.
- Managed and maintained purchase orders and invoices.
Buyer
Roohi LLC
Hackensack, NJ
01.2015 - 03.2019
- Developed marketing strategies to enhance brand visibility and attract new customers.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Conducted financial reporting to assess profitability, guiding strategic decision-making processes.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Analyzed market trends to identify cost-saving opportunities in product sourcing.
- Executed purchase orders accurately and timely, supporting operational requirements.
- Monitored product quality upon delivery, addressing discrepancies promptly with suppliers.
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
- Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company's benefit.
- Maintained complete documentation and records of all purchasing activities.
- Reviewed legal documents such as contracts and non-disclosure agreements to ensure compliance with company policies.
Store Manager
Fava’s
Paterson, NJ
05.2013 - 12.2015
- Resolved customer inquiries and complaints promptly, fostering positive relationships.
- Provided training and support to new staff on operational procedures and customer service techniques.
- Processed transactions accurately while maintaining a high level of customer service.
- Managed daily operations to ensure efficient store functionality and customer satisfaction.
- Trained and supervised staff, fostering a collaborative team environment for improved performance.
- Analyzed sales data to identify trends, adjusting merchandise offerings accordingly.
- Established relationships with suppliers to negotiate favorable terms and maintain quality products.
- Oversaw customer service initiatives, resolving issues promptly to enhance loyalty and retention.
- Boosted sales revenue with targeted promotions that capitalized on seasonal trends and consumer preferences.
- Managed daily operations efficiently, overseeing staff schedules, inventory control, and financial transactions.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Cultivated loyal customer base by providing exceptional service, personalized recommendations, and timely resolution of issues or complaints.
- Strengthened relationships with suppliers to negotiate better pricing, improving overall profit margins.
- Drove foot traffic into the store with eye-catching window displays showcasing popular products and promotional offers.
- Adapted quickly to changing market conditions by staying informed about industry news, competitor activities, and consumer behavior shifts in real-time retail trends.
- Fostered a positive work environment by addressing employee concerns promptly and fairly, leading to high retention rates among staff members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Executed safe handling and lifting of merchandise weighing up to 50 pounds.
Sales Assistant
Victoria's Secret & PINK
Bridgewater, NJ
06.2006 - 10.2008
- Assisted customers in selecting products, enhancing overall shopping experience.
- Upheld visual merchandising standards to enhance store presentation and customer experience.
- Organized inventory and replenished stock levels to support product availability.
- Executed promotional displays in alignment with marketing strategies to drive sales.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Collaborated with team members to achieve sales targets and improve store performance.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Cashier Manager
Stop & Shop
Piscataway, NJ
04.2003 - 03.2006
- Learned inventory management processes to maintain stock levels and product availability.
- Adapted quickly to new point-of-sale systems and procedures for enhanced operational efficiency.
- Assisted in daily cash register operations, ensuring accurate transactions and customer service.
- Supported team members in handling customer inquiries and resolving issues efficiently.
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Streamlined check-out process, significantly reducing customer wait times by training staff on advanced POS systems.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
No Degree - Business
Saint Francis University
Loretto, PAInternational Business
Ramapo College of New Jersey
Mahwah, NJSkills
- Small business operations
- Relationship building
- Client service
- Sales leadership
- Sales strategy development
- Cost reduction
- Market trend awareness
- Profit and loss analysis
- Sales oversight
- Problem-solving
- Attention to detail
- Organizational skills
- Reliability
- Problem resolution
- Training and coaching
- Performance improvement
- Interpersonal skills
- Purchasing and planning
- Quality management
- Cost reductions
- Sound judgment
Timeline
Seller
Roohi LLC
01.2015 - 03.2019
Buyer
Roohi LLC
01.2015 - 03.2019
Home Health Aide
Public Partnerships/Palco
05.2013 - Current
Store Manager
Fava’s
05.2013 - 12.2015
Online Boutique Owner
Poshmark
01.2013 - Current
Sales Assistant
Victoria's Secret & PINK
06.2006 - 10.2008
Cashier Manager
Stop & Shop
04.2003 - 03.2006
No Degree - Business
Saint Francis University
International Business
Ramapo College of New Jersey