Megan Poole
Jacksonville,FL
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over tenured career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Sales Manager
Allstate Insurance Companies
04.2015 - Current
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Lead Guest Service Associate
Bonefish Grill Restaurants
06.2010 - 10.2021
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
Psychiatric Technician
Mental Health Resource Center
09.2013 - 11.2014
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Participated in patient education, helping to reinforce concepts and treatment plans.
- Collaborated closely with mental health professionals with treatment plan implementation.
Education
Bachelor of Science - Cognitive Psychology
University of North Florida
Jacksonville, FL04.2014
Skills
- Business Growth and Retention
- Brand-Building Strategies
- Performance Tracking and Evaluations
- Insurance Sales Techniques
- Relationship Building
- Adaptability
- Conflict Resolution
- Customer Retention
- Time Management
- Cross-functional Collaboration
- Sales Team Training
- Lead Generation
- Client Relationship Management
- Analytical Problem Solver
Certification
- 20-44 Personal Lines Property and Casualty Insurance License - August 2015 to Present
- 02-14 Life Incl Variable Annuity Insurance License - March 2016 to Present
Timeline
Senior Sales Manager
Allstate Insurance Companies
04.2015 - Current
Psychiatric Technician
Mental Health Resource Center
09.2013 - 11.2014
Lead Guest Service Associate
Bonefish Grill Restaurants
06.2010 - 10.2021
Bachelor of Science - Cognitive Psychology
University of North Florida
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