Megan Pucalowski
Monroeville,NJ
Summary
Highly motivated licensed Auto Claims Adjuster with extensive background in customer service. Superb knowledge of resolution and claim settlement procedures. Familiarity with general liability procedures and auto insurance policies. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Claims Resolution Rep II, APD
Liberty Mutual
11.2023 - Current
- Researched and analyzed policy contracts to verify proper payment of claims.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
- Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
Claims Resolution Rep I, APD
Liberty Mutual
06.2023 - 11.2023
Veterinary Technician
Red Bank Veterinary Hospital Mount Laurel
10.2021 - 06.2023
- Completed claims forms and other records to submit to insurance companies.
- Closed sales deals using strong negotiation and persuasion skills.
- Maintained accurate record-keeping with proactive attention to client information updates.
Education
High School Diploma -
Kingsway Regional High School
Woolwich Township, NJ06.2012
Skills
- Customer Service
- Adept Learner
- Multi-tasking strength
- Organized
- Highly Motivated
Awards
2023 Rising Star awarded within 3 months of claims handling.
Timeline
Claims Resolution Rep II, APD
Liberty Mutual
11.2023 - Current
Claims Resolution Rep I, APD
Liberty Mutual
06.2023 - 11.2023
Veterinary Technician
Red Bank Veterinary Hospital Mount Laurel
10.2021 - 06.2023
High School Diploma -
Kingsway Regional High School