MEGAN PURDUE
Summerville,SC
Summary
Experienced manager with a passion for people and professional development. Brings hands on experience into training, mentoring and onboarding team members in all different types of businesses. Actively pursuing excellence and growth with every new encounter.
Overview
11
11
years of professional experience
Work History
Store Manager
Sport Clips
Charleston, SC
03.2025 - Current
- Led my team in achieving monthly sales targets.
- Implemented customer feedback initiatives to enhance service quality and client satisfaction.
- Developed employee schedules optimizing costs while ensuring adequate staffing.
Team Member
Chick-fil-A
Goose Creek, SC
08.2015 - Current
- Collaborated with team members to ensure smooth operations during peak hours, effectively multitasking and prioritizing tasks to meet customer needs and maintain efficiency.
- Received positive feedback from customers and supervisors for outstanding service and dedication, contributing to the restaurant's reputation for excellence.
- Participated in training and professional development opportunities to expand skills and knowledge of Chick-fil-A's products, services, and policies.
Operations Director
Chick-Fil-A
Goose Creek, SC
08.2022 - 10.2024
- Provide strategic leadership and direction to a team of two Team Leaders and 15+ Team Members, fostering a positive work culture and promoting employee development and growth.
- Uphold Chick-Fil-A's core values and commitment to excellence in all aspects of operations, maintaining the highest standards of cleanliness, safety, and customer satisfaction.
- Manage inventory levels, food costs, and supply chain logistics to ensure adequate stock levels and minimize waste while maximizing profitability.
Team Leader
Chick-fil-A
Goose Creek, SC
02.2023 - 08.2023
- Supported the Operations Director in achieving operational goals and maintaining Chick-fil-A's standards of excellence.
- Served as a liaison between team members and the Operations Director, addressing concerns, resolving conflicts, and facilitating open communication to enhance teamwork and collaboration.
- Demonstrated strong problem-solving skills and the ability to make quick and effective decisions to resolve issues and ensure customer satisfaction.
Cosmetologist
Hair Space
Dorchester, SC
12.2020 - 03.2023
- Built and maintained strong client relationships through exceptional customer service, resulting in a loyal client base and repeat business.
- Stayed up-to-date with industry trends and techniques through continuous education and training, implementing new skills and services to enhance the salon's offerings.
- Collaborated with team members to achieve salon goals and deliver high-quality services to clients.
Education
Bachelor Degree - Business Management
The Citadel
Charleston, SC05-2026
Certification - Cosmetology
Kenneth Shuler School of Cosmetology
Goose Creek, SC01.2021
Associates Degree - Science
Trident Technical College
North Charleston, SC01.2019
Skills
- Strong communication
- Focus in operational excellence
- Supportive manager mindset
- Client service mindset
- Adaptability
- Relationship building with my team
Accomplishments
Fifth highest client count growth in 2025 in the entire nation.
Highest weekly sales in the market: $12,898
Timeline
Store Manager
Sport Clips
03.2025 - Current
Team Leader
Chick-fil-A
02.2023 - 08.2023
Operations Director
Chick-Fil-A
08.2022 - 10.2024
Cosmetologist
Hair Space
12.2020 - 03.2023
Team Member
Chick-fil-A
08.2015 - Current
Certification - Cosmetology
Kenneth Shuler School of Cosmetology
Associates Degree - Science
Trident Technical College
Bachelor Degree - Business Management
The Citadel