Megan Quintana
Midland,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Administrative Assistant/HR Coordinator
Southwest Windstar
Midland
01.2024 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Medical Records and Health Information Technician
San Luis Valley Behavioral Health Group
Alamosa, CO
08.2021 - 01.2024
- Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
- Trained fellow technicians on best practices for managing health information, fostering a high-performance team environment.
- Implemented quality control measures within the department, resulting in improved accuracy rates in medical record keeping.
- Acted as a liaison between departments, coordinating efforts to achieve efficient interdepartmental communication concerning health information management.
- Ensured compliance with HIPAA regulations through diligent management of confidential patient data.
- Conducted regular audits of medical records to identify discrepancies and areas for improvement in documentation practices.
- Reviewed charts and flagged incomplete or inaccurate information.
Receptionist/Medical Records Clerk
Rio Grande Hospital Clinic
Del Norte, CO
08.2020 - 08.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
Education
General Lines Agent - Property And Casualty -
Texas Department of Insurance
Associate Of Applied Science - Sociology
Trinidad State Junior College
Trinidad, CO12.2022
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Word
- Time Management
- File Organization
- Filing
- Clerical Support
- Scheduling
- Documentation and Recordkeeping
- Dedicated Team Player
- Appointment Scheduling
- Recordkeeping
- Prioritization
- Multi-Line Phone Systems
- Employee timesheet processing
References
Stuart Dollar (575) 706-9600
Regina Kazeck (719) 480- 9122
Marlon Massey (325) 430- 3908
Timeline
Administrative Assistant/HR Coordinator
Southwest Windstar
01.2024 - Current
Medical Records and Health Information Technician
San Luis Valley Behavioral Health Group
08.2021 - 01.2024
Receptionist/Medical Records Clerk
Rio Grande Hospital Clinic
08.2020 - 08.2021
General Lines Agent - Property And Casualty -
Texas Department of Insurance
Associate Of Applied Science - Sociology
Trinidad State Junior College