Strategic thinker with expertise in creating individual customer connections. I am an individual who is enthusiastic and capable of working in both a team and independently. I have proven success in meeting sales goals and securing repeat business.
Overview
7
7
years of professional experience
Work History
Administrative Assistant/HR Coordinator
Small Business Management
Saint Augustine, FL
02.2026 - Current
Managed scheduling and calendar coordination for executive leadership to optimize time management.
Facilitated communication between departments, ensuring alignment on project goals and deadlines.
Streamlined office procedures by implementing a digital filing system, improving document retrieval efficiency.
Prepared detailed reports and presentations to support strategic decision-making processes for management meetings.
Nail Technician
Contracted
Saint Augustine, FL
08.2025 - Current
Provided exceptional nail care services, ensuring high client satisfaction and retention.
Maintained a sterile and organized workstation, adhering to all health and safety regulations.
Advised clients on nail care products and maintenance techniques for optimal results.
Seasonal Shift Lead
The Tasting Tours
Saint Augustine, FL
11.2023 - Current
Set targets for upcoming shifts.
Led by example in customer service interactions.
Improved customer satisfaction ratings.
Medical Receptionist
Flagler Family Medicine
Saint Augustine, FL
02.2024 - 11.2024
Mentored new reception staff in customer service.
Ensured accuracy of patient medical records.
Keyholder
Bath & Body Works
Saint Augustine, FL
06.2022 - 10.2023
Used upselling techniques and offered product and service consultations.
Customers received merchandise recommendations based on their needs and preferences.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Demonstrated products to customers and redirected objections to capture sales.
Bakery Manager
Cold Stone Creamery
Saint Augustine, FL
01.2021 - 08.2021
Special order requests, such as special occasion cakes and party platters, were fulfilled by me.
Kept up with current menu items, garnishes, ingredients, and preparation techniques.
Effectively communicated with kitchen staff about customer allergies, dietary requirements, and other special requests.
Was in charge of inventory management in order to achieve the desired gross profit margin.
Social Media Manager
Big Daddy Games
Saint Augustine, FL
12.2018 - 07.2019
Kept track of the company's online presence in order to engage users and strengthen customer relationships.
Analyzed social media metrics to optimize content performance and audience targeting.
Ensured the success of the web development strategy by aligning consistent brand messaging and visual designs across all digital outlets.
Looked at competitor pages to see if there were any backlink or keyword opportunities.
Education
High School -
St Augustine High School
St. Augustine, FL
05-2021
Nail Technician -
First Coast Technical College (FCTC) - Main Campus
St. Augustine, FL
06-2025
No Degree -
Santa Fe College
Gainesville, FL
Skills
Personable
Communicate well with co-workers and clients
Actively navigate new technology
Customer service
Office administration
Timeline
Administrative Assistant/HR Coordinator
Small Business Management
02.2026 - Current
Nail Technician
Contracted
08.2025 - Current
Medical Receptionist
Flagler Family Medicine
02.2024 - 11.2024
Seasonal Shift Lead
The Tasting Tours
11.2023 - Current
Keyholder
Bath & Body Works
06.2022 - 10.2023
Bakery Manager
Cold Stone Creamery
01.2021 - 08.2021
Social Media Manager
Big Daddy Games
12.2018 - 07.2019
High School -
St Augustine High School
Nail Technician -
First Coast Technical College (FCTC) - Main Campus
Administrative Assistant to the Executive Director and Special Events Coordinator at University of North Georgia OconeeAdministrative Assistant to the Executive Director and Special Events Coordinator at University of North Georgia Oconee
HR Support Service Coordinator at Osceola County Board of County CommissionersHR Support Service Coordinator at Osceola County Board of County Commissioners