Megan Quintero
Saint Peters,MO
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Front of House Manager
Gulf Shores Restaurant & Grill
08.2014 - Current
- Resolved guests complaints while maintaining positive customer environment.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Utilized upselling techniques to maximize revenue and increase customer satisfaction.
- Managed staff schedules and maintained adequate coverage for all shifts.
Manager
SportClips Haircuts
12.2012 - 08.2014
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Education
Cosmetology - Cosmetology
Remington College Lafayette
Lafayette La12.2012
Skills
- POS System Operations
- Restaurant Operations
- Service Prioritization
- Training and Coaching
- Staff Management
- Quality Standards
- Assignment Delegation
- Health Department Inspections
Timeline
Front of House Manager
Gulf Shores Restaurant & Grill
08.2014 - Current
Manager
SportClips Haircuts
12.2012 - 08.2014
Cosmetology - Cosmetology
Remington College Lafayette
Similar Profiles
Scott WadeScott Wade
Beach Lifeguard at City Of Gulf ShoresBeach Lifeguard at City Of Gulf Shores
Wlhelmina LewisWlhelmina Lewis
Sales Associate Specialist/Front End Checkout at Walmart Superstore Gulf Shores, FLSales Associate Specialist/Front End Checkout at Walmart Superstore Gulf Shores, FL
Mary Kate RobertsonMary Kate Robertson
Hostess Trainer at Lulus Gulf ShoresHostess Trainer at Lulus Gulf Shores
Allison HubbardAllison Hubbard
Acute Dialysis Registered Nurse at Barnes Jewish HospitalAcute Dialysis Registered Nurse at Barnes Jewish Hospital
Micah PippensMicah Pippens
Shift Manager/Key Holder at Lee's Famous ChickenShift Manager/Key Holder at Lee's Famous Chicken