Megan Raleigh

I work in the IPS program. I help in assisting client seeking education and employment by identifying client barriers, interest and preferences. I I help clients improve their way of living by meeting.

• Recognized client employment barriers and devised strategies to resolve.
• Matched clients to open positions based on skills and work requirements.
• Assessed individuals to identify skills, strengths and interests for job placement.
• Assisted clients with completing job applications and submitting resumes to improve interview chances.
• Forged relationships with employers to gain insight into job openings and career opportunities.
• Collaborated with employers to develop accurate, current job postings and descriptions.
• Advocated for staff members, helping to identify and resolve conflicts.
• Collaborated with managers to identify and address employee relations issues.
• Provided clients with on-the-job training and employment related support to maintain and retain employment.
• Developed relationships with diverse businesses to develop competitive and permanent job opportunities for consumers.
• Devised and implemented individualized employment plans to support client goals.
• Maintained records of consumer employment activity such as potential and current employers.

• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
• Walked through store areas every morning to identify and proactively resolve issues negatively impacting operations.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Provided weekly work schedules to employees to accommodate business demands and vacation requests.
• Approved regular payroll submissions for employees.
• Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
• Accomplished multiple tasks within established timeframes.
• Onboarded new employees with training and new hire documentation.

• Cleaned desks, office equipment, walls, files, ledges and countertops by dusting surfaces.
• Completed routine floor stripping, sealing and finishing.
• Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
• Maintained optimal supply levels to meet daily and special cleaning needs.

• Helped customers complete purchases, locate items and join reward programs.
• Answered questions about store policies and addressed customer concerns.
• Restocked and organized merchandise in front lanes.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Used POS system to process sales, returns, online orders and gift card activations.
• Prepared merchandise for sales floor by pricing or tagging.