Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Accomplishments
Certification
Timeline
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Megan Rattan

Megan Rattan

Davie

Summary

Motivated and adaptable professional with a strong foundation in customer service, pharmacy operations, and business management. Experienced in fast-paced environments, with proven skills in multitasking, communication, and problem-solving. Currently pursuing a Bachelor’s in Project Management, and passionate about continuous growth, leadership, and delivering excellent service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Health
Davie
05.2024 - Current
  • Accurately process over 100 prescriptions daily, following regulatory standards and pharmacy protocols.
  • Maintain inventory, manage controlled substances logs, and reduce stock discrepancies by 15%.
  • Perform detailed data entry for prescriptions and insurance claims, improving claim approval rates.
  • Educate patients on medication usage and interactions, enhancing trust and safety.
  • Collaborate with pharmacists and insurance providers to resolve prescription-related issues.

Barista

Starbucks
Davie
06.2022 - 01.2025
  • Served 200+ customers per shift, ensuring high-quality service in a fast-paced environment.
  • Processed transactions quickly and accurately, while building warm customer relationships.
  • Maintained cleanliness and safety standards, including sanitizing equipment and facilities.
  • Restocked inventory and handled heavy lifting to support daily operations.

Cashier / Customer Service Associate

Walmart
Davie
12.2021 - 05.2022
  • Efficiently processed transactions and managed multiple payment methods.
  • Delivered excellent customer service and handled returns and Western Union transactions.
  • Supported inventory control and maintained the checkout area.

Sales Representative & Freelance Accountant

Paradise Collections
01.2020 - 03.2021
  • Assisted customers with product selection and provided personalized styling advice.
  • Handled sales transactions and maintained accurate financial records.
  • Managed accounts payable/receivable and generated monthly financial reports.
  • Created marketing strategies to boost visibility and customer engagement.

Education

Associate Degree - Economics and Finance

Parvati Girl’s Hindu College
Trinidad and Tobago
07.2021

Bachelor’s - Business Management, Project Management

Broward College
Davie, FL

Skills

  • Work ethic and time management
  • Customer service excellence
  • Attention to detail and organization
  • Team collaboration
  • Multitasking proficiency
  • Effective communication
  • Problem-solving and critical thinking
  • Technical adaptability
  • Openness to feedback and learning

Extracurricular Activities

Student Council President (2018–2019) Head Prefect (2019–2021) Junior Achievement VP (2017–2018) Volunteer Tutor for Middle Schoolers Debate Team Member (2017–2021) Volunteer at Local Animal Shelter Community Cleanup Participant Fundraising Organizer for Charitable Events Recreational Sports Enthusiast

Accomplishments

  • Topped the caribbean in Econimcs and biology for A-level examinations
  • awarded best customer service for my Junior Achievment Comany
  • Awarded best leadership skills in college
  • Have excellent academic standing in college and is recognized by the dean of department

Certification

  • CPR and First Aid Certified
  • Registered Licsened Pharmacy Techician

Timeline

Pharmacy Technician

CVS Health
05.2024 - Current

Barista

Starbucks
06.2022 - 01.2025

Cashier / Customer Service Associate

Walmart
12.2021 - 05.2022

Sales Representative & Freelance Accountant

Paradise Collections
01.2020 - 03.2021

Associate Degree - Economics and Finance

Parvati Girl’s Hindu College

Bachelor’s - Business Management, Project Management

Broward College

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