Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
9
9
years of professional experience
Work History
Shift supervisor
Maverick Gaming
01.2016 - Current
My primary role is to supervise around 30 employees. Ensuring they are doing their job correctly and addressing any mistakes in a timely manner.
Additionally, I am responsible of cash control of around 90-100k a night.
Need to look over schedules to make sure that employees are clocked in and out on time.
Trained new employees and followed up on daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Cashier
Office depot
08.2014 - 12.2015
As a part of my customer service role, I was responsible for checking out customers quickly and politely
Assisted customers in locating items they were unable to find, applied discounts using coupons and encouraged customers to sign up for rewards cards
Additionally, I provided assistance in the photo department with customer orders
Customer service has always been a top priority of mine, and I take great pride in helping customers have a pleasant shopping experience.