MEGAN REEVES
Portland,OR
Summary
Customer-focused hospitality professional with experience in high volume dining, beverage service, and daily guest support. Recognized for accurate order entry, cash handling, conflict resolution, and maintaining clean, organized work areas during busy shifts. Brings steady time management and team coordination to fast-paced environments.
Overview
4
4
years of professional experience
Work History
Server
Hiyaku Buffet
Beaverton, Oregon
03.2026 - Current
- Greeted customers, answered questions, and recommended specials to enhance dining experience and promote menu items.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Processed payments and ensured accuracy while following company procedures for handling cash transactions.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Cleaned tables and chairs to maintain a welcoming dining area for incoming customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Starbucks barista
Kroger
Hillsboro, OR
07.2025 - 03.2026
- Prepared quality beverages using standard recipes and customer preferences.
- Kept workstations clean and organized while following health regulations.
- Delivered friendly customer service to support positive guest experiences.
- Handled daily customer rushes with calm, efficient service.
- Offered samples of coffee and tea blends to support sales.
- Built strong rapport with regular customers by remembering preferences and anticipating needs.
HouseKeeper
Mercantile
Beaverton, OR
03.2024 - 12.2024
- Maintained clean floors and dust-free furniture to support orderly, professional spaces.
- Followed chemical and equipment safety steps during daily cleaning tasks.
- Cleaned restrooms and washed dishes to uphold hygiene standards.
- Supported sidewalk maintenance work to keep access areas safe and clear.
- Greeted clients and guests politely while completing daily duties.
Shift Manager
Firehouse Subs
Beaverton, OR
10.2022 - 03.2024
- Supported daily operations to keep service efficient and meet food safety standards.
- Trained and coached staff on customer engagement best practices and operational procedures.
- Worked with team members to improve workflow during peak hours.
- Handled customer complaints promptly, improving guest satisfaction and loyalty.
- Checked inventory levels and restocked sandwich ingredients and supplies.
- Resolved customer concerns and maintained friendly guest service.
- Managed daily cash intake by counting out registers and tabulating profits.
- Inspected work areas regularly for cleanliness and organization standards.
Education
Dual Credit - General Studies
Portland Community College
Portland, OR06-2025
High School Diploma -
Southridge High School
Beaverton, OR06-2025
Skills
- Team coordination
- Conflict resolution
- Customer service
- Time management
- High volume dining
- Efficient multitasking
- Fast learning
LANGUAGES
English Native or Bilingual, American Sign Language Professional Working
INTERESTS
Reading, Avid Reader, Cooking, Ceramics, Yoga, Gym Workouts
COMMUNITY SERVICE & VOLUNTEER WORK
- Family, Child Care Provider, 2015-07, Present, Hours per week = 10, Conflict resolution, Special needs care, Meal preparation, Behavior Management
- Family, Bucking Firewood, 2021-06, Present, Hours Per Week = 10, Saw fallen trees into firewood, preparing them to dry for the winter season
- Dental Assisting, 2025-01, 2026-01, Hours Per Week = 12, Voice of dental office, Professional phone consultations, Assess doctor needs, Patient care, Electrical medical records
Timeline
Server
Hiyaku Buffet
03.2026 - Current
Starbucks barista
Kroger
07.2025 - 03.2026
HouseKeeper
Mercantile
03.2024 - 12.2024
Shift Manager
Firehouse Subs
10.2022 - 03.2024
Dual Credit - General Studies
Portland Community College
High School Diploma -
Southridge High School