Megan Rinebold
Hankamer
Summary
Results-oriented analytical professional with 11 years of experience applying strong technical skills and critical thinking in data-driven environments. Known for adaptability, a positive mindset, and consistently exceeding expectations independently or as part of a team.
Overview
12
12
years of professional experience
Work History
Fuels Reliability Coordinator
Motiva
Houston
08.2025 - Current
- Adjust schedules in response to weather impacts, maintenance, delays, and unexpected operational changes.
- Ensured 99% terminal reliability by proactively managing operations, supporting customers in meeting contractual commitments without disruption.
- Verify load documentation, invoices, and shipment data to ensure accuracy and compliance.
- Communicate with terminals, carriers, shippers, and internal operations teams to resolve scheduling conflicts, and maintain continuity of supply.
- Maintain professional, solution-focused communication with terminal managers and other schedulers.
Loading Support Specialist
Motiva
Houston
11.2024 - Current
- Coordinated with terminal operators and carriers to address loading issues, delays, and equipment constraints.
- Supported start-ups, shutdowns, and maintenance-related loading changes.
- Responded quickly to loading disruptions by communicating with schedulers, and coordinating timely notices to stakeholders.
- Monitored product availability, tank levels, and rack capacity to support safe and efficient loading.
- Generated and maintained daily/weekly loading reports to track terminal operations, tank utilization, and shipment status.
Billing Analyst
Synergy Billing Services
Port Neches
06.2014 - 08.2024
- Analyzed billing discrepancies and resolved issues for timely processing.
- Collaborated with providers, billing teams, and payers to resolve claim issues and appeals.
- Produced reports to support performance improvement and revenue integrity initiatives.
Education
BBA - Business Administrations
Lamar University
Beaumont, TX06-2022
Skills
- Spreadsheet and database management
- Performance improvement initiatives
- Coaching and mentoring
- Operational issue resolution
- Understanding of pipeline, barge, and truck loading constraints
- Working with terminals, schedulers, traders, and customers
- Scheduling and reporting software
Timeline
Fuels Reliability Coordinator
Motiva
08.2025 - Current
Loading Support Specialist
Motiva
11.2024 - Current
Billing Analyst
Synergy Billing Services
06.2014 - 08.2024
BBA - Business Administrations
Lamar University